Office Support Associate - University of North Texas System

Title: Office Support Associate

Employee Classification: Office Support Associate

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-College of Lib Arts & Soc Sci

Department: UNT-CLASS-Dean's Off-Gen-120100

Job Location: Denton

Salary: $30k+; commensurate with experience.

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

The College of Liberal Arts and Social Sciences (CLASS) is the largest academic unit on the UNT main campus in Denton. We provide much of the core curriculum for undergraduates and offer bachelors, master's and doctoral degrees. The CLASS Executive Dean’s Office works to assist all academic departments in CLASS to support the teaching, learning, and research efforts of each unit.

Position Overview

This position is responsible for providing customer service to visitors by serving at the receptionist's desk in the Office of the Executive Dean of the College of Liberal Arts and Social Sciences. Performs routine tasks such as preparing travel documents and purchase requisitions, distributing mail, answering phones and other duties as assigned.

Minimum Qualifications

High school diploma and three years' of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

• Advanced customer service skills.
• Ability to work in a fast-paced environment, to adjust to changes, to handle multiple tasks, and to coordinate work with others.
• Ability to work on confidential tasks utilizing judgment, tact, and resourcefulness.
• Skilled in developing and maintaining good working relationships.

Preferred Qualifications

• Front desk experience a plus.
• Intermediate experience with Microsoft Office Suite, specifically Excel, Word, Outlook, TEAMS (or Zoom).
• Previous experience with Concur or other travel management systems a plus.

Required License/Registration/Certifications

None

Job Duties:

• Opens office by 8:00 a.m. Will greet visitors, answer phones, update logbooks, oversee lost and found, keep lobby area tidy, etc. Ensures office is ready to be secured at 5:00 p.m. each day.
• Serves as the main procurement point of contact for all supply acquisitions within the CLASS Deans Office Suite; will acquire and maintain a UNT purchasing card for ordering office supplies (and other such materials) as needed by office staff.
• Receives, opens and routes incoming mail; Keeps lists updated for front desk pickups of Faculty Letters, philanthropy cords, Dean's list medals, etc.
• Receives checks in accordance with University cash handling procedures. Coordinates with Development staff and assists with minor donor relations tasks.
• Works with the GAB Building Representative to report problems to Facilities or Custodial Services or reports safety issues to Risk Management.
• Manages CLASS golf cart reservation binder and Outlook calendar.
• Assists with the annual equipment/asset inventory for the Executive Deans Office.
• Reserves meeting spaces, parking passes, and helps with setup for the CLASS Advisory Board meetings and takes meeting minutes. Assists CLASS Event Specialist with CLASS event planning and setup as needed. Assists other staff in the office with tasks or projects as time allows.
• Assists the CLASS Travel Specialist; helps create Travel Requests/Reimbursements in Concur. Updates spreadsheet to track in-process and completed travel as needed by Travel Specialist. Follow up with travelers for receipts and approvals as needed.

Work Schedule:

Monday - Friday 7:55am to 5:00pm; 40 hrs/wk

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.