1473687BR :- Technical Onsite support :- Mason, OH 45040 - Resource Logistics, Inc.
Mason, OH
About the Job
Role :- Technical Onsite support
Location :- Mason, OH 45040
Rate :- $23/hr. on W2 (No Benefits)
Skillset
" Minimum 1.5 yrs. hands on experience as deskside/Onsite support/local IT engineer
" Experience in Providing Hands & feet Support for Network and Datacentre Equipment's/Devices
CCNA or Equivalent experience / knowledge
" Strong Microsoft Operating System installation(Win 7 & Win10/11) and troubleshooting skills
" Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
" Strong desktop support knowledge including hardware, software, and networking concepts
PC / Laptop hardware repair experience. Ability to achieve Client Repair Certification
" Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
" Basic understanding of Audio/Video equipment and conference room setup
" User account creation for Active Directory, Exchange Mailboxes, Distribution lists
" Remote desktop connectivity applications like SMS, Bomgar, Live Meeting, and Windows Native tools tool. Escalations
" Troubleshoot and assist end users with mobile device setup, activations, and performance issues.
" Handheld ,berry, Android & IOS support knowledge
" Strong Customer service skills
" Strong written and verbal communication skills
" Good Understanding of ITIL processes
" Hand on Experience on ITSM tools like Service Now
Soft Skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
Location :- Mason, OH 45040
Rate :- $23/hr. on W2 (No Benefits)
Skillset
" Minimum 1.5 yrs. hands on experience as deskside/Onsite support/local IT engineer
" Experience in Providing Hands & feet Support for Network and Datacentre Equipment's/Devices
CCNA or Equivalent experience / knowledge
" Strong Microsoft Operating System installation(Win 7 & Win10/11) and troubleshooting skills
" Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
" Strong desktop support knowledge including hardware, software, and networking concepts
PC / Laptop hardware repair experience. Ability to achieve Client Repair Certification
" Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
" Basic understanding of Audio/Video equipment and conference room setup
" User account creation for Active Directory, Exchange Mailboxes, Distribution lists
" Remote desktop connectivity applications like SMS, Bomgar, Live Meeting, and Windows Native tools tool. Escalations
" Troubleshoot and assist end users with mobile device setup, activations, and performance issues.
" Handheld ,berry, Android & IOS support knowledge
" Strong Customer service skills
" Strong written and verbal communication skills
" Good Understanding of ITIL processes
" Hand on Experience on ITSM tools like Service Now
Soft Skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
Source : Resource Logistics, Inc.
