On-site Collections Representative - Masco Corporation

Description:

The Collections Representative will be responsible for managing and collecting outstanding accounts receivable from clients. This role requires excellent communication skills, a strong sense of empathy, and the ability to negotiate effectively.

Key Responsibilities:



+ Contact clients via phone, email, and mail to collect outstanding debts.


+ Negotiate payment plans and settlements within company guidelines.


+ Maintain accurate records of all communications and transactions.


+ Provide exceptional customer service and handle client inquiries and disputes professionally.


+ Collaborate with other departments to resolve billing issues and discrepancies.


+ Meet or exceed monthly collection targets and performance metrics.


+ Adhere to all state and federal regulations regarding debt collection practices.



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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.