Online Program Coordinator, NPL - University of Pennsylvania

University Overview


The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.




Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.




The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.








Posted Job Title

Online Program Coordinator, NPL





Job Profile Title

Coordinator B





Job Description Summary

The School of Social Policy & Practice seeks a professional higher education program coordinator to join the Nonprofit Leadership Online Master's Degree Program. The coordinator will work directly with members of the School's standing and instructional faculty to support online course development, work with the Faculty Director and Administrative Director on recruitment and admissions, advise Online Nonprofit Leadership Master’s students, work with the Associate Director to support students in the Nonprofit Leadership Practicum, and work with the Director of Instructional Design and Educational Technology on schoolwide online initiatives. This includes assisting in the day-to-day activities of the NPL Online Program and working closely with the program's Administrative Director on program needs, providing resources to students and faculty, and assisting with expansion of the program's reach within Penn and beyond.


* All SP2 staff are required to participate in convocation and graduation ceremonies as needed.





Job Description


Job Responsibilities



+ Provide administrative/instructional support for faculty and instructional staff teaching online courses in the Canvas LMS. Collaboratively coordinate, develop, evaluate, and revise NPL online courses with faculty and instructors by supporting syllabus development, recommending appropriate activities and assessments, ensuring compliance with federal regulations, enhancing accessibility, recruiting course assistants and instructors for appropriate courses as required, and working with Finance on hiring and onboarding part-time lecturers and course assistants. Support the Faculty Director and Administrative Director with program-level curricular revisions and strategic planning.


+ Advise Online Nonprofit Leadership Program students, including meeting with students for course selection, career development, academic support, alumni support, and any issues that arise. Create, locate, and share student resources. Keep up to date on online student support best practices and present to team.


+ Support the Director of Instructional Design and Educational Technology on school-wide online initiatives including supporting SP2 faculty and other instructional staff, supporting the development of online programs, and keeping up to date on instructional design and online learning best practices.


+ Provide support for the Administrative Director, NPL, for recruitment and admissions including marketing plan development; alumni relations; video, photographic, and copy advertising design and implementation; recruitment event planning and staffing both online and in-person; and admissions committee participation through reviewing, interviewing, and recommending applicants for admission.


+ Support the Associate Director and Administrative Director in Nonprofit Leadership Practicum placements including the placement process, reflection meetings, mid-term and final evaluations; recruitment of mentors; and maintenance of relationships with current mentors.


+ Plan and manage deadlines, documentation, and other critical elements to make sure distance-based NPL online projects are completed on schedule including new student orientation, cohort building events, alumni events, and graduation.


+ Perform additional duties as assigned, including participation in convocation and graduation ceremonies as needed.





Qualifications




Required:Bachelor’s degree and 3 to 5 years of progressively responsible experience in higher education program coordination, especially instructional design and online course development, instructional technology for academia, or a related training capacity; or equivalent combination of education and experience, are required. Master’s degree preferred.- Ability to work effectively with graduate instructors, students, and working professional learners- Knowledge of the latest in online pedagogies, instructional design technology tools, and assessments- Strong verbal and written communication skills and strong interpersonal skills- Ability to work in small teams and independently- Superb attention to detail- Excellent customer servicePreferred- Experience with graduate programs- Background in a social policy & practice related field






Job Location - City, State

Philadelphia, Pennsylvania

Targeted Pay Range: $50,000.00 - $65,000.00 annually


This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.






Department / School

School of Social Policy and Practice





Pay Range

$43,919.00 - $65,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.










Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.




Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.




University Benefits

+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.




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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay



The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.