Onsite Administrative Assistant - Heritage Property Management

Job Summary:
We are seeking an organized and detail-oriented Onsite Administrative Assistant to join our team. We are currently looking for two (2) position. One is located at a condo in the Brookhaven area and the other is located at a large HOA in Alpharetta. In this role, you will provide essential administrative support to ensure the smooth operation of the Association's onsite office. You will be responsible for managing various administrative tasks and providing exceptional customer service to homeowners and other stakeholders.

Responsibilities:

• Serve as the main point of contact for homeowners, vendors, and other visitors to the onsite office.
• Respond to inquiries and provide accurate and timely information about Association's policies, procedures, and services.
• Maintain and update databases, records, and files related to homeowners, vendors, and community activities.
• Coordinate and schedule meetings, events, and other appointments as required.
• Prepare and distribute communications, notices, and newsletters to homeowners and other stakeholders.
• Assist in the preparation and distribution of Association's board meeting agendas, minutes, and related materials.
• Assist with ARC requests and compliance questions and issues.
• Collect and process homeowner fees and dues, and maintain accurate financial records.
• Coordinate vendor contracts, invoices, and payments related to community maintenance and services.
• Assist in the coordination of community events and activities, and provide support during these events as necessary.
• Handle general office duties such as filing, photocopying, scanning, and maintaining office supplies.

Qualifications:

• High school diploma or equivalent.
• Proven experience in an administrative role, preferably in a similar Association or property management setting.
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.
• Strong attention to detail and accuracy in data entry, record keeping, and documentation.
• Exceptional verbal and written communication skills, with the ability to interact professionally with a diverse range of individuals.
• Proficient in using office software applications, such as Microsoft Word, Excel, and Outlook.
• Familiarity with property management software or databases is a plus.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong customer service orientation and problem-solving skills.
• Reliable and self-motivated, with the ability to work independently as well as part of a team.

We are committed to creating an inclusive and diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.