Onsite Assistant Community Association Manager / ACAM - (CVCA2024-7464) - RealManage

Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

Assistant Community Association Manager – Walters Management, Chula Vista

Prestigious San Diego based Community Association Management Company is currently seeking a highly intelligent, industrious, take-charge, on-site Assistant Community Manager for a beautiful large masterplanned community in Chula Vista. The ideal candidate will be a positive, articulate, well organized, energetic, resourceful and detail-oriented individual with a "can do" attitude who is interested in cultivating thriving communities through relationship building. This creative person must enjoy working with people, be a greatteam player who possesses strong interpersonal skills, and understands the importance of providing a highlevel of service to our client. Flexibility and the ability to learn new skills is required.

Experience with organizing and programming community social events and reservations for resident events is essential.

You must have excellent written and verbal communication skills, office management proficiency and computer skills (i.e. Outlook, Excel, Word and Publisher) and be able to gracefully juggle many different timecritical tasks at the same time while working independently and with the management team.

Job responsibilities include:

• Community Events and Activities production including budgeting, coordination and execution
• Developing a volunteer base to support the events and activities
• Composing electronic newsletters, website postings, flyers, email blasts and homeowner correspondence
• Facility oversight for onsite community club house including safety inspections, work order management and vendor oversight
• General clubhouse (pavilion) and pool facilities administration: resident ID cards, pool access fobs, pavilion facility reservation management, and resident inquiries
• Interaction with vendors who provide services for events and for the community
• Other daily duties as assigned including answering phone calls, assisting resident walk-ups at the on-site office, generating letters, vendor work orders and follow-up, assisting the GM as needed
• Generating receipts and tracking all on-site payments received into Excel spreadsheet, for accounting.

Qualifications

Required qualifications, skills and abilities:

• Previous community association administrative assistant experience is a plus
• Excellent customer service skills
• Available to work all Saturdays, nighttime Board meeting 1x/month, and occasional evenings/weekends hosting community events
• Bi-lingual (Spanish) highly preferred
• Must present a positive and professional image for the organization
• Experience with Microsoft Office products
• High level of integrity and ability to maintain confidential information
• Applicant must be a self-starter, resourceful, takes initiative
• Highly organized and efficiency-minded with excellent time management skills
• Able to multi-task and adjust to constantly changing priorities
• Meticulous attention to detail and accuracy
• Ability to work well under pressure, and provide excellent references
• Experience being a member of a staff and team player
• Standing, walking, sitting, ability to lift 25 pounds
• Must be able to reliably commute or planning to relocate before starting work to: Chula Vista, CA 91913

Pay and Benefits:

$19.00   to $20.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays