Onsite Assistant Community Association Manager / ACAM (FWTX2024-7593) - RealManage

Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

Provides support to the Onsite General Manager while ensuring the values and culture of VCM, Inc., are demonstrated at all times.  Responsibilities will include working with the General Manager and company leadership to help create each community’s vision.  Previous work with gate access systems is preferred.  A successful candidate must commit to exceptional customer service and quality control.

Position Responsibilities

• At all times, demonstrate and promote the mission, values, and culture of VCM, Inc.
• Assist with Violation Inspection Drive on a bi-weekly basis.
• Assist with resale inspections- CCIs
• Assist and Oversee ACC requests for the team as assigned
• Handle all Board Binders for newly elected board members
• Assist in preparing Violations and preparing Community Inspection Reports as assigned.
• Coordinate board and annual meeting reservations
• Prepare copies for the board and annual meetings
• Keep meeting calendar up-to-date and organized
• Coordinate community-wide mailings and SouthData uploads for Management Team
• Coordinate monthly emails through NabrNetwork
• Overseeing or stepping into a Managers Portfolio/Onsite as needed/assigned for assistance
• Additional duties, as assigned by the Onsite General Manager

Qualifications

• 1 year of apartment, commercial or property management experience required
• Previous Homeowner Association (HOA) management experience strongly desired
• Microsoft Office products
• Communication skills
• Attention to detail
• Service orientation
• Responsiveness and follow up
• Multi-tasking - Ability to handle multiple tasks/situations at one time

Pay and Benefits:

$23.00   to $26.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays