Onsite HOA Maintenance Supervisor (CFL2024-7666) - RealManage

Overview

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Property Summary: 

The Celebration Community was formed with the concept of building a better place and a better way to live. There’s a reason Celebration is not a town, but a community in every positive sense of the word.

In order to draft a blueprint for fulfilling such a vision and oversee its creation, the Walt Disney Company founded The Celebration Company. Utilizing the combined experience of a specialized group of world-renowned city and social planners, as well as the best architects of our time, The Celebration Company conceived five principles that would guide every aspect of the community’s creation. Those five guiding principles known as the Celebration Cornerstones, consist of: Sense of Community, Sense of Place, Focus on Technology, Focus on Education & Focus on Health. 

This is a beautiful masterplan community situated in northwest Osceola County, Florida. 

• The homes and condominiums are a cross-pollination of Classical, Colonial, French, Coastal, Mediterranean, and Victorian exteriors with modern floor plans. Most homes have a welcoming front porch and access to rear garages via a service alley.
• Residential offerings include single family terrace, bungalow, garden, cottage, village, manor and estate homes along with townhomes and condominiums.
• Residents enjoy large recreational areas with multiple amenities, a Community Center, over 40 neighborhood parks and more than 26 miles of walking trails.
• Commercial areas include Downtown Celebration, Shoppes at Celebration Place and Water Tower Shoppes with multiple restaurants and shops. Within the Community’s boundaries residents benefit from schools (Celebration K-8, Celebration High School, Foreign Language Immersion School), Osceola County Fire Station, office complexes, a boutique hotel, gas stations, churches and AdventHealth Hospital and Fitness Centre.
• Celebration has approximately 10,000 residents and 4,300 homes and condos.

Responsibilities

DUTIES AND RESPONSIBILITIES

The Onsite Maintenance Supervisor is responsible for supervising the workers who maintain our multitude of community parks and town amenity centers. This may involve scheduling work crews, planning daily work activities, and monitoring the work being done.

Supervisory Responsibilities:

• Hires entry-level maintenance employees.
• Trains new employees in the company’s policies, procedures, and best practices.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Oversees Landscaping vendors and provides timely constructive feedback and ensures contract accountability

Essential Duties and Responsibilities:

• Assist in preparation of Scope of Repair and/or Scope of Work
• Assist in sending out prepared scope in a usable Request for Proposal (RFP) format.
• Respond to Request for Information (RFI’s) from bidding contractors in a timely manner.
• Conduct pre-construction meetings, on-site when appropriate.
• Perform project Safety Checks.
• Make scheduled site visits and document projects with Daily Report in approved format.
• Document and provide resolution to major project incidents by completing Occurrence Reports. Photo document site visit with progress photos
• Schedule site visit to compile Punch List items and schedule repairs with the contractor
• Schedule and conduct Final Inspection and finalize the project.
• Attend weekly Services team meetings
• Manage day to day operations and assignments for maintenance and porter teams
• Daily review of contractors on site
• Inspections of parks and facilities
• Ensuring landscaping and pool vendors are employing best practices and meeting expectations
• Manage technical issues on irrigation system.
• Perform or arrange for repair and maintenance of all components of irrigation.
• Emergency Irrigation Management; on site direction of pre-event, event and post-event operations. (work with landscape contractor)
• Know operation of Maxicom system for irrigation control
• Plus other work-related tasks needed

Knowledge, Skills, Abilities, and Other Qualifications:

• Must possess personal values that are in alignment with those of the company: Excellence, Partnership, Professionalism, Integrity, and Life Balance.• Skill in organization and analytics• Skill in attention to detail, decision making, and problem solving• Skill in identifying potential risks and providing solutions• Ability to prioritize and handle multiple assignments• Ability to be diplomatic• Ability to perform duties with limited supervision• Ability to utilize different computer software programs• Ability to lead large projects• Ability to effectively communicate both verbally and in writing• Ability to be professional in appearance and presentation• Ability to work in a fast paced environment
• Ability to work a flexible schedule in order to meet deadlines
• Knowledge of landscaping best practices in Central Florida
• Ability to hold vendors accountable to contractual obligations

Education and Experience:• Four-year degree preferred• 3 years of experience in the landscaping and maintenance industries required• 5 years of experience as a project manager preferred• 5 years of experience as an estimator preferred

HVAC certification preferred & CPO certification preferred

Qualifications

Education and Experience:• Four-year degree preferred• 3 years of experience in the landscaping and maintenance industries required• 5 years of experience as a project manager preferred• 5 years of experience as an estimator preferred

Pay and Benefits:

$75,000 annually

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays