Onsite Lifestyle Manager (BLNC2024-7621) - RealManage

Overview

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

GrandManors is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every GrandManors relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At GrandManors, we are always getting better.

Property Summary:

Biltmore Lake is an award-winning master-planned community southwest of Asheville, North Carolina. Built around 62 acres of lake in the mountains, Biltmore Lake residents enjoy mountain and lakeside trails, camping, fishing, canoeing, tennis and more. The community has regular social events that the residents of community's 700 plus units enjoy regularly. There are five "service areas" in the community, similar to sub-associations. The community has a vibrant club and committee roster, an appreciation for the beautiful natural setting and a dedicated and involved board of directors with which GrandManors is proud to partner. You can learn more here: https://biltmorelake.com/

Responsibilities

Looking for a detail-oriented Lifestyles Manager to identify, coordinate and market all resident programs and events to include recreational, social, travel, cultural, educational and entertainment designed to enrich the quality-of-life residents of the community.

The Lifestyles Manager is primarily responsible for planning and executing small to large scale resident and community-wide events. Responsibilities encompass event coordination from planning to execution, marketing and promotions, & vendor and contract management.

• Supervision of other staff
• Knowledge and understanding of the budget
• Plan, coordinate and implement resident events and community-wide events.
• Vendor management skills to ensure excellent vendor partnership and relationship building
• Secure all entertainment, food, decorations and items necessary to carryout event/s
• Social committee liaison soliciting input and involvement from residents by attending committee meetings
• Assess overall success of event/s
• Additional duties assigned by the Director of Lifestyle and Communications and the Executive Director.

Qualifications

• Associates degree or higher
• Flexible schedule
• Qualified applicants are extremely client focused and will display the following:
• Strong attention to detail,
• Ability to problem solve,
• Ability to maintain confidential information,
• Strong written and verbal communication skills,
• Strong time management skills,
• Ability to work independently or with a group,
• and ability to meet a high standard of customer service.

Pay and Benefits:

$65,000, depending on education and experience.

Benefits include:

• Medical Insurance - * ‘Employee’ Insurance premium is paid for by company
• Highest level employee plan will incur a cost
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays