Onsite Service Engineer - TX002 - WGNSTAR

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: Compressed Work Week, night shift: Sun-Tues 7:00pm-7:00am and every other Wednesday.
Pay Rate: $23-$25 hr./ DOE
Location: Richardson, TX

The On-site Service Engineer is responsible for providing product support and technical know-how to customers at assigned customer sites. Diagnoses and remedies faults, performs preventative maintenance, installs and commissions vacuum pumps and abatement systems. Completes all tasks with precision while ensuring safe practices are upheld.

The principal duties and responsibilities will be:

• Utilizes electromechanical skills to provide excellent service to customers.
• Performs installation and troubleshooting on vacuum pumps, abatement, gas and chemical delivery systems to maintain and increase revenue for both service and sales divisions.
• Participates in site safety programs to create a zero-hazard environment.
• Works professionally and develops customer relations.
• Demonstrates ability to understand detailed electrical schematics and mechanical drawings.
• Understands and adheres to all site fab and Subfab protocol requirements.
• Comprehends the use of test equipment including various test meters, hand tools, and power tools
• Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from [supervisor/ manager] and other duties as assigned.

Requirements:

• High School Diploma.
• Requires an Associate degree. (full military equivalent may substitute for AS degree)
• 1-3 years of semiconductor vacuum pump and abatements system experience. 

Preferred:

• Must have a positive attitude, be energetic and enthusiastic, and possess a strong willingness to learn and a commitment to excellence.
• A self-starter who can set priorities, demonstrate initiative and the ability to get the job done. Must be capable of following instructions and exercising good independent judgment when appropriate.
• Possess excellent customer interfacing and communication skills.
• Able to read engineering drawings and electrical diagrams. Competent in the use of test equipment including various test meters, hand tools, and power tools. Possess basic computer skills which includes thorough knowledge of Microsoft Office.
• May be required to work in confined or awkward spaces for extended periods of time. Will be required to complete training to work at height (please confirm is this is correct word) using approved fall protection equipment.
• Successful completion of Physical Capability assessment Drug screen required.
• Fluency in written and spoken English. Ability to speak distinctly and see/hear clearly.

Physical Effort/Activities:
May be required to walk up to 5miles per day, able to be on feet for 8-10 hours at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Other compensation: We offer Benefits such as Medical, Dental, Vision, 401k, Paid Vacation, and Select Holidays, Overtime Opportunities, Compressed Work Week Schedules, On-site Facilities & Career Development Opportunities.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

WGNSTAR does not require assistance from Recruitment Agencies. Thank you.

The people who thrive most on our teams are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, adapt quickly to changing environments, and leverage their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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