Onsite Service Technician - Metasys Technologies

Once selected you should be eligible pass-through Drug Test and Background Test Driving required- Greater than 25 - 50%

Role: Onsite Service Technician
Contract Duration: Temp to hire
Shift Hours: M-F (8:00 AM - 5:00 PM)

Note : The candidate will drive the client's vehicle. So, a valid driving license is required.

Primary Responsibilities:

• Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement in order to manage customer relations and optimize customer satisfaction.
• Use electro-mechanical skills to repair devices. Client provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
• Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment.
• Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Client personnel as required.
• Deliver customer training on assigned products to improve end user knowledge of equipment functionality.

Skills and Qualifications:

• Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
• Superior time management skills and RELIABILITY.
• Valid driver's license, appropriate insurance coverage, and a clean driving history. A Motor Vehicle Record (MVR) is included in our technician background check.
• This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.