Onsite Services Receptionist - Gordon Flesch Company

Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate’s commitment, creativity, and the results they deliver every day for our customers and the community. Salary for this position is based on level of experience.

In this role you will:

• Support the needs outlined in the customer contact while ensuring positive customer experience and client satisfaction.
• Leverage appropriate technology and office equipment to complete projects, escalating service repairs to the appropriate individuals when applicable.
• Answer incoming telephone calls quickly and efficiently and route to appropriate destination.
• Greet customers and visitors.
• Maintain conference room calendars and schedules.
• Anticipate and correct problems within area of operation.
• Report on program operations to Onsite Services Supervisor or appropriate leadership.
• May be asked to assist or coordinate hospitality services include catering and meeting room setup.
• Support administrative needs of the client as requested.

You should have:

• High school diploma or equivalent
• Knowledge of basic credit and collection practices and laws
• Proficient with Microsoft Office applications, including Word, Excel, and Outlook
• Excellent verbal and written communication
• Strong attention to detail and problem-solving skills
• Ability to compare data from a variety of sources for accuracy and completeness
• Ability to act with discretion, honesty and integrity; recognize need for confidentiality

Preferred Qualifications:

• High school diploma or equivalent.
• Positive attitude, outgoing personality, and energetic individual.
• Excellent verbal and written communication skills.
• Excellent organizational skills with strong attention to detail.
• Ability to handle multiple tasks both effectively and efficiently.
• Excellent customer service skills.
• Strong problem solving skills.
• Excellent data entry skills.
• Basic-to-intermediate level of knowledge of Microsoft Office applications, including Word, Excel, and Outlook.

The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.

Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)