Open Enrollment CSR - TEKsystems

Workplace Type

100% Remote

 Placement Type

Contract (W2)

Pay Rate: $20/Hour

Job Description

Call Center Customer Service Position

Hours between 8am and 8pm EST. Must be available between those hours for an 8 hour shift.

No weekends.

Additional Skills & Qualifications

MUST HAVE:

-HS Diploma or GED required

-6 months+ years of customer service, data entry, etc. experience

-Good speaking voice

-Ability to read and correct grammar/English speaking

Equipment Requirements:

-MacBook (not preferred, but has to be a current operating system) or Windows (10 or 11) – No Lenex, Chrome, etc.

-Headsets – need USB headsets (no wireless)

-Dual monitors will be benefited, but not required

-Ability to come off mute when called on (unacceptable not to participate), materials open and are on the current example that is being shared, and participating in the chat when asked to complete a task

-Internet Speed: 50 download/ 10 upload

Work Environment

-AM shift: 9 AM to 5 PM Mon-Fri, 30 minute lunch and 2 15 minutes unpaid (EST)

-AM shift is ~37 hours

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.