Open Enrollment Representative/Customer Service Rep- ON SITE at TEKsystems

TEKsystems is currently seeking Customer Service Representative candidates to assist with our clients Open Enrollment period located in the Baltimore metro area.

This is an immediate hiring project with work that will continue into 2025.

JOB DESCRIPTION

-The successful candidate will respond to phone inquiries regarding healthcare eligibility and coverage questions

-Must be able to decipher complex eligibility information from a variety of electronic sources quickly and deliver them courteously and effectively to our largely senior membership population

-This is a high-volume call center position subject to high production and quality standard

QUALIFICATIONS

-Must possess 1+ years of customer service experience (healthcare preferred)

-Medical scheduling/receptionist experience qualifies well

-A demonstrated knowledge of medical terminology

-PC proficient in a windows environment

SHIFTS/HOURS AVAILABLE

Must be able to work between the hours of 8:00am-6:00pm (There are openings on either 8am-4pm or a 10:00-6 shift)- candidates would have to be available for both shifts to qualify.

PAY

22/hr.

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to

connecting!

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or programmterms.  If eligible, the benefits available for this temporary role may include the following:

-Medical, dental & vision

-Critical Illness, Accident, and Hospital

-401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

-Life Insurance (Voluntary Life & AD&D for the employee and dependents)

-Short and long-term disability

-Health Spending Account (HSA)

-Transportation benefits

-Employee Assistance Program

-Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.