Open interviews for Scheduling Agents 11/6 from 9am - 3pm - Community Radiology Associates

Job Description:

Walk in and be interviewed!

 

We invite you to join the RadNet Radiology team as a Contact Center Medical Appointment Scheduler. We are actively seeking qualified candidates to join our team!

 

We are holding walk in interviews on Wednesday 11/6 from 9am - 3pm!

 

What do you need to do? Just come prepared to interview with a resume!

 

See everyone there!

 

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.  When you join us as a Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21^st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

 

The Scheduler is responsible for scheduling, rescheduling and canceling exams for patients.  This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent. 

 

You Will:

• Displays excellent communication skills and telephone etiquette.
• Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
• Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company.
• Places calls to referring physicians for patients expressing difficulty with scheduling.
• Maintains self-control when dealing with difficult patients and or situations.
• Shows care and compassion for all callers.
• Maintains good rapport with referring physicians, secretaries and clinical site staff.
• Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Updates account information at the point of scheduling.
• Properly schedules all procedures.

 

You Are:

• Knowledge of medical insurance plans.
• Ability to pre-register and schedule patients rapidly and accurately.
• General knowledge of computers and Microsoft Office software.
• Provides clear written and verbal communication

 

To Ensure Success In This Role, You Must Have:

• Proficiency in using a personal computer and Microsoft Office.
• Effective organizational skills and attention to detail.
• Demonstrate a high-level of integrity, confidentiality and business ethics

 

 

Pay Range:USD $18.00 - USD $18.00 /per hourShift:VariedShift Variations:Monday - Friday 10:30am - 7pm