Open Records Technician - LEWISVILLE-CITY OF
Lewisville, TX
About the Job
Position Summary
Salary Range:$44,284.38-$47,269.84(hiring range)
Full Range Potential:Up to $58,465.33
*The hiring range represents the starting salary range for new employees based oneducation, experience, certifications, and licenses. However, our full salary range offers additional opportunities for salary growth as employees gain experience, skills and demonstrate performance over time.*
Processes requests for public information for Police Department staff, the public and other governmental agencies. Performs routine clerical functions such as typing, filing, answering telephone, maintaining records, retrieving records from an electronic system and collecting payments for services in the Police Department.
Essential Functions
- Provides response to requests for governmental records within the time period mandated by the Texas Public Information Act and other state statutes.
- Coordinates the gathering of requested information within the Police Department and disseminates requests to appropriate divisions.
- Reviews all requests for information and makes initial determination as to which request requires an opinion from the Office of the Attorney General, coordinating these requests with the City Attorneys office.
- Assesses charges for Open Records in accordance with State guidelines.
- Redacts confidential information on records prior to release.
- Assists citizens in-person or by telephone/email/fax to submit or retrieve various types of requests including but not limited to arrest, offense, incident reports, accident reports, forms and citations, open records requests, warrants, affidavits, and protective orders.
- Answers telephones and routes calls to appropriate party.
- Enters records into and prepares reports from a records management system.
- Scans reports into an electronic document management system.
- Process background checks, open records requests and police report copies requested by citizens, private entities, and public agencies.
- Collects payment for services related to open records requests.
- Prepares, revises, and proofreads complex legal documents.
- Contacts internal parties such as the investigator or legal department for active cases to determine whether the release of information would hinder the investigation.
- Performs all other related duties as assigned.
Position Qualifications
Education
- High School Diploma or GED required.
Experience
- 4 years of responsible office administration experience is required.
- Experience with advanced public information requests (Open Records), Police records and/or Legal administrative experience is preferred.
Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
REQUIRED SKILLS and ABILITIES
Knowledge of:
- Knowledge of and ability to follow general office procedures and practices.
- Knowledge of working in a record's management system and/or electronic document management system.
Ability to:
- Ability to accept responsibility and account for his/her actions.
- Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
- Ability to be punctual and attend work regularly.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Ability to perform work accurately and thoroughly.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to operate office equipment such as photocopier and telephone.
- Ability to deal with the public and other City personnel in answering questions and relaying information to appropriate parties.
- Ability to handle a va iety of general office and clerical functions/tasks.
- Ability to maintain confidentiality.
Skills:
- Skill in use of personal computer including Microsoft Office, e-mail and the internet.
- Good grammar and writing skills, good telephone and communication skills.
Other Requirements:**
- Must submit to and pass a pre-employment drug test.
- Must pass a background and polygraph examination.
- Must have acceptable credit history.
- Must possess or obtain within six months of employment, certification as a Notary in the State of Texas and maintain this certification throughout employment.
- National Crime Information Center (NCIC) Certification preferred.
- Texas Crime Information Center (TCIC) Certification preferred.
Work Hours
Hours: Monday to Thursday 7:30 - 5:30 pm., Fridays 7:30 - 11:30 am
Salary Range:$44,284.38-$47,269.84(hiring range)
Full Range Potential:Up to $58,465.33
*The hiring range represents the starting salary range for new employees based oneducation, experience, certifications, and licenses. However, our full salary range offers additional opportunities for salary growth as employees gain experience, skills and demonstrate performance over time.*
Processes requests for public information for Police Department staff, the public and other governmental agencies. Performs routine clerical functions such as typing, filing, answering telephone, maintaining records, retrieving records from an electronic system and collecting payments for services in the Police Department.
Essential Functions
- Provides response to requests for governmental records within the time period mandated by the Texas Public Information Act and other state statutes.
- Coordinates the gathering of requested information within the Police Department and disseminates requests to appropriate divisions.
- Reviews all requests for information and makes initial determination as to which request requires an opinion from the Office of the Attorney General, coordinating these requests with the City Attorneys office.
- Assesses charges for Open Records in accordance with State guidelines.
- Redacts confidential information on records prior to release.
- Assists citizens in-person or by telephone/email/fax to submit or retrieve various types of requests including but not limited to arrest, offense, incident reports, accident reports, forms and citations, open records requests, warrants, affidavits, and protective orders.
- Answers telephones and routes calls to appropriate party.
- Enters records into and prepares reports from a records management system.
- Scans reports into an electronic document management system.
- Process background checks, open records requests and police report copies requested by citizens, private entities, and public agencies.
- Collects payment for services related to open records requests.
- Prepares, revises, and proofreads complex legal documents.
- Contacts internal parties such as the investigator or legal department for active cases to determine whether the release of information would hinder the investigation.
- Performs all other related duties as assigned.
Position Qualifications
Education
- High School Diploma or GED required.
Experience
- 4 years of responsible office administration experience is required.
- Experience with advanced public information requests (Open Records), Police records and/or Legal administrative experience is preferred.
Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
REQUIRED SKILLS and ABILITIES
Knowledge of:
- Knowledge of and ability to follow general office procedures and practices.
- Knowledge of working in a record's management system and/or electronic document management system.
Ability to:
- Ability to accept responsibility and account for his/her actions.
- Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
- Ability to be punctual and attend work regularly.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Ability to perform work accurately and thoroughly.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to operate office equipment such as photocopier and telephone.
- Ability to deal with the public and other City personnel in answering questions and relaying information to appropriate parties.
- Ability to handle a va iety of general office and clerical functions/tasks.
- Ability to maintain confidentiality.
Skills:
- Skill in use of personal computer including Microsoft Office, e-mail and the internet.
- Good grammar and writing skills, good telephone and communication skills.
Other Requirements:**
- Must submit to and pass a pre-employment drug test.
- Must pass a background and polygraph examination.
- Must have acceptable credit history.
- Must possess or obtain within six months of employment, certification as a Notary in the State of Texas and maintain this certification throughout employment.
- National Crime Information Center (NCIC) Certification preferred.
- Texas Crime Information Center (TCIC) Certification preferred.
Work Hours
Hours: Monday to Thursday 7:30 - 5:30 pm., Fridays 7:30 - 11:30 am
Source : LEWISVILLE-CITY OF
