Operation Agent - Group Management Services

Import Operations Agent (Ocean)

Los Angeles, CA

Santova Logistics a highly entrepreneurial international supply chain logistics business seeking Import Operations Agent (Ocean) to join our team in Los Angeles, California.

What we can offer YOU:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Sick days
• Pay: $60,000 – $75,000/year, dependent on skill level and experience

Schedule:

• Monday – Friday
• First shift

The right candidate will have:

• 3-5 years’ experience in a freight forwarding industry (Ocean Imports)
• Proficiency in international freight forwarding operations, customer service, quoting, vendor management and US Government Compliance
• In depth knowledge and use of CargoWise is preferred
• Creativity to develop solutions to exceed customer expectations
• Previous experience in accounts receivable and accounts payable
• Additional consideration to those that are certified as CargoWise Specialists or Professionals

Our Operation Agents will:

• Handle end-to-end for all the operations for freight bookings, including document handling and creation (Supplier communication, order booking, freight management process, delivery) 
• Act as a Client liaison and order handling / Client servicing
• Be able to handle direct quotations with the understanding of client and office tariffs
• Agent and partner communication and tracking throughout the shipment process
• Internal communications between offices/ clients on shipments
• Create and manage files in CargoWise
• Reconcile client and vendor invoicing
• Ensure systems are kept up to date throughout the process (CargoWise)
• Ensure processes are being adhered to throughout shipping process
• Understand and manage KPI

Does this sound like the job for you? Apply with a current resume today!