Operation Analyst - HCA Healthcare
Hermitage, TN 37076
About the Job
Description
Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Operation Analyst opening with Parallon today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Operation Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
The Operations Analyst will assist the Company in monitoring and optimizing operations. He/she will also interpret, design and develop appropriate analyses to solve complex operational and/or financial problems. Assists with developing and reviewing any reports necessary to support Parallon operations, including the development of tools to effectively measure performance. The Analyst will work closely with management to research and answer operational trends and results.
What you will do in this role:
- Business Analysis:
- Access data for analysis using business intelligence tools (e.g. Tableau, Microstrategy Visual Insight, SQL, Power BI, etc.)
- Financial analytics to track and assess ROI on various business/strategic initiatives
- Develop and produce month-end reports for internal and external use.
- Support department in retrieving and organizing the necessary data for reporting.
- Communicate results of analysis to various levels of the organization including Executive Leadership.
- Establish benchmark performance metrics for services, centers and employees
- Develop, analyze and interpret key performance indicators (KPIs)
- Process Improvement – In conjunction with Operations Management and Process Innovation staff, continually assess the efficiency of Operations workflows, practices, processes, procedures and/or systems
- Review efficiency and effectiveness of operations workflows/procedures.
- Evaluate inventory strategies, including conducting champion challenger tests
- Create process documentation
- Builds a strong understanding of Parallon revenue cycle operations, including business processes, tools, and technologies.
- Strong attention to detail is needed in order to ensure the accuracy of the data being reported.
- Minimal travel may be required.
Qualifications:
- Bachelor’s degree in business administration, operations management or related subjects
- 3-10 years of relevant work experience in financial or operational analysis.
- Preferred candidates will have experience in using tools such as Tableau, Microstrategy or Power Business Intelligence and write SQL queries to extract data.
- Knowledge of healthcare and/or call-center operations preferred
- Excellent oral and written communication skills in in individual and group setting
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Operation Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.