Operation Coordinator - Wallenius Wilhelmsen

Our team in Tacoma, WA is looking for an Operations Coordinator to help us meet and exceed our customer requirements.

Do you like making sure the job gets done to the customer’s satisfaction? As the Operation Coordinator, you are our Wallenius Wilhelmsen representative working with our customers and operations team. Your role is to monitor and communicate account activities and ensure customer needs are met.

WHAT YOU'LL DO: 

• Responds to customer service inquiries concerning account activities, priorities, and status.
• Prioritizes and assigns workorders for completion to appropriate employees.
• Coordinates account activities, priorities, and status with mfg. personnel and Third Party Logistics Provider.
• Tracks inbound parts and equipment and forecasts incoming volume.
• Maintains equipment inventory, tracking, location, status, organization, and billing systems.
• Enters product receipts and picks into inventory management system; verifies accuracy of information.
• Performs reporting and analyzes results to management and customer.
• Cross-trains and performs other administrative functions to include dispatching of parts/equipment and printing BOLs.

WHAT YOU’LL NEED

• One year experience in customer service and inventory control procedures preferred.
• Strong written and verbal communication skills are required to interface with customers and employees.
• Basic math skills are required.
• Must have strong organizational skills, the ability to multi-task and be able to work in a fast-paced environment.
• Must be proficient at an Intermediate Level in MS Excel and have a working knowledge of MS Windows and Word.
• High School Diploma or GED equivalent required. Bachelor’s degree preferred.
• Previous accounting or Inventory control experience is a plus.

EVEN BETTER IF YOU HAVE

• FTZ experience!

See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen! 

ABOUT US:

Keen Transport, part of the Wallenius Wilhelmsen group, is a global logistics company working to process new heavy equipment  from the inbound shipping vessel through our processing facility to outbound trucks. Cranes, tractors and other High and Heavy machines are delivered from this facility to end-use clients all across the United States.

At Wallenius Wilhelmsen and across our businesses, salaries are determined by position, level, location, and similar factors. The pay or salary range listed on each job posting reflects the minimum and maximum projected rate of pay for the specific position across our United States locations. Equally as important, as a team member, individual earnings may consider knowledge, skills, abilities, work location and related factors. The current starting salary range for this position is $48,000-$50,000.  Wallenius Wilhelmsen team members are also eligible for annual merit-based salary adjustments, and participation in competitive benefit programs. Some roles in the company may offer an additional annual bonus. Additional details on salary or pay ranges and benefits will be available through the interview and employment process. Salary or pay ranges are separate from bonus opportunities and/or benefit plans. At Wallenius Wilhelmsen benefits and perks listed here may vary depending on the nature of employment with Wallenius Wilhelmsen and the country work location. This role will have access to medical, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, basic and supplemental life insurance, and wellbeing benefits, among others. Full-Time U.S. based employees also receive scheduled paid holidays, floating holidays determined each year, as well as paid vacation and sick time.

Wallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management.  Our vision is to empower people and markets through a sustainable flow of goods and services.

We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world.  Our eyes will always be on supreme quality in everything we do, while moving towards zero-emission logistics.  We are powered by nearly 8200 people, working on vessels and at ports, at vehicle and equipment processing centers, and offices in nearly 45 countries. When added up, the effort of our global workforce keeps the world moving.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

We are a global group of people from diverse backgrounds and lifestyles.  Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated.  We recognize that Diversity, Equity, and Inclusion is central to our business outcomes because it touches every part of our operations and strategy. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.