Operations and Admin Manager - WilsonHCG
New York, NY 10010
About the Job
One of NYC's premiere providers of Security and Low-Voltage solutions is experience strong growth in 2024, and has an opening for a Operations Manager to manage and lead both internal and external day to day logistics.
About the company:
This is a 20+ year organization that has a reputation for providing state-of-the-art Security solutions and services - across the hardware, software and management aspects of the largest projects in the NYC market. They offer a full range of top-of-the-line commercial, multi-tenant residential, hospitality, healthcare, and industrial security systems from the world’s most trusted brands, while adhering to New York building codes and regulation requirements.
About the role:
- Manage operations of multiple field technicians.
- Manage company's existing customers, provide customer service support and assist new customers.
- Involve with service orders, installation and projects.
- Responsible on operations admin work and work flow.
- Review company systems and procedures and maintain uniformity in-office systems, reports, policies, and programs.
- Serve as liaison between management, technicians, and operational staff.
- Provide over-the-phone supervision of operations staff.
Reach out if you'd like to learn more about this role or others in the industry.
dalton.britt@wiilsonhcg.com
919-535-4102