Operations - AFC Customer Risk Mitigation Analyst AFC Customer Risk Mitigation Analyst - Veterans Sourcing Group
Jacksonville, FL 32256
About the Job
Operations - AFC Customer Risk Mitigation Analyst
Jacksonville, FL
6 months+
Job Description:
The candidate will support the development and execution of the framework for escalating customers of concern that either drive or are involved in an AFC risk event (e.g., Suspicious Activity Report) and for determining the appropriate actions that should be taken with those customers. These actions include but are not limited to:
• Increasing the customer risk rating;
• Performing enhanced due diligence;
• Performing enhanced and/or more frequent transaction monitoring;
• Issuing customer restriction notices;
• Restricting transactional flows
• Further escalation to Global AFC where the client has a global relationship with the bank; and
• Exiting the customer relationship
What You'll Do
• Proactively support the definition of the list of AFC risk events that require escalation and review;
• Proactively participate in and support the Customer Risk Working Group with AFC teams and business partners to determine 1) if customer relationships require additional analysis considering AFC risk events, 2) if the customer requires escalation to Senior Management, and 3) what is the proposed action(s) that should be taken to manage the risk of the customer;
• Partnering with the business and Corporate Bank AFC Advisory to perform targeted reviews of correspondent bank customers when higher levels of AFC risk events occur;
• Escalating the customers and proposed actions to the Americas AFC Risk Identification Forum ( "RIF”) for review and decisioning;
• Actively support driving the agenda and materials for and leading applicable discussions at the RIF;
• Tracking decisions and actions made at the RIF;
• Ensuring all actions have an owner and are tracked until implemented or closed;
• Disseminating customer risk metrics (e.g., triggers and SAR trends) to the RIF;
• Participating in and ensuring there is alignment between business-owned forums and the RIF; and
• Conducting customer reviews when prompted by Global AFC requests.
Skills You'll Need
• Bachelor's Degree or equivalent; JD or MBA a plus
• 1-3+ years of experience within the AFC function or in business line roles supporting the AFC program
• Knowledge of bank customers, products, and services
Skills That Will Help You Excel
• Previous experience with regulators a plus
• Some experience in leading and performing financial crime investigations
• Experience in multiple AFC programs (AML, Sanctions, ABC, Fraud)
• An articulate and effective speaker and presenter
• Ability to act decisively and manage multiple projects simultaneously
• Robust, credible and organizationally savvy, with an ability to grasp complex issues quickly
• Able to work independently to manage projects and deliverables to completion
• Strategically agile and possess influencing and presentation skills for all levels of internal management
Jacksonville, FL
6 months+
Job Description:
The candidate will support the development and execution of the framework for escalating customers of concern that either drive or are involved in an AFC risk event (e.g., Suspicious Activity Report) and for determining the appropriate actions that should be taken with those customers. These actions include but are not limited to:
• Increasing the customer risk rating;
• Performing enhanced due diligence;
• Performing enhanced and/or more frequent transaction monitoring;
• Issuing customer restriction notices;
• Restricting transactional flows
• Further escalation to Global AFC where the client has a global relationship with the bank; and
• Exiting the customer relationship
What You'll Do
• Proactively support the definition of the list of AFC risk events that require escalation and review;
• Proactively participate in and support the Customer Risk Working Group with AFC teams and business partners to determine 1) if customer relationships require additional analysis considering AFC risk events, 2) if the customer requires escalation to Senior Management, and 3) what is the proposed action(s) that should be taken to manage the risk of the customer;
• Partnering with the business and Corporate Bank AFC Advisory to perform targeted reviews of correspondent bank customers when higher levels of AFC risk events occur;
• Escalating the customers and proposed actions to the Americas AFC Risk Identification Forum ( "RIF”) for review and decisioning;
• Actively support driving the agenda and materials for and leading applicable discussions at the RIF;
• Tracking decisions and actions made at the RIF;
• Ensuring all actions have an owner and are tracked until implemented or closed;
• Disseminating customer risk metrics (e.g., triggers and SAR trends) to the RIF;
• Participating in and ensuring there is alignment between business-owned forums and the RIF; and
• Conducting customer reviews when prompted by Global AFC requests.
Skills You'll Need
• Bachelor's Degree or equivalent; JD or MBA a plus
• 1-3+ years of experience within the AFC function or in business line roles supporting the AFC program
• Knowledge of bank customers, products, and services
Skills That Will Help You Excel
• Previous experience with regulators a plus
• Some experience in leading and performing financial crime investigations
• Experience in multiple AFC programs (AML, Sanctions, ABC, Fraud)
• An articulate and effective speaker and presenter
• Ability to act decisively and manage multiple projects simultaneously
• Robust, credible and organizationally savvy, with an ability to grasp complex issues quickly
• Able to work independently to manage projects and deliverables to completion
• Strategically agile and possess influencing and presentation skills for all levels of internal management
Source : Veterans Sourcing Group
