Operations Analyst (34007414) - The Cigna Group

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

ROLE OVERVIEW: 34007414  Operations Analyst (Proof Reading / Document Reviewer for M3P Operations Team)

The consultant Communications Analyst/Proofreader will function independently and with other members of the Medicare Prescription Payment Plan (M3P) Operational Team to ensure all member communication content meets CMS requirements, client requirements, and Express Scripts requirements prior to delivery to members.

Learn and apply understanding of plan design elements to member materials and apply that knowledge to proofreading jobs.

Proofread electronically a high volume of member-facing materials relating to Medicare Part D prescription drug coverage according to specified instructions (e.g., confirm correct verbiage, potential client logo usage, plan design and other elements).

Proofread against backup for accuracy and compliance with CMS and client requirements 

Utilize Microsoft Word track changes and/or Adobe Acrobat commenting, and check for grammar

Apply internal style guide requirements to ensure work meets expected standards. Work with M3P Operations Team on any style questions and provide input/feedback 

Work with M3P Ops Team to manage assigned projects according to priorities established each morning as well as any updates thereafter.

Ensure jobs are completed within requested times and route completed requests back to Workflow Manager.

Resolve questions about communication or request and to resolve any discrepancies in backup materials. 

Resolve timing conflicts and overall priorities and to resolve any discrepancies in backup materials.

SKILLS & EXPERIENCE:

Minimum 3+ years’ communications proofreading and/or like experience. 

Experience in handling changing priorities in a fast-paced environment. 

Minimum of intermediate-level Microsoft Word and Adobe Acrobat skills and ability to work with a variety of web-based tools. 

Strong organizational and communication skills. Ability to follow documented processes and work instructions. Ability to manage multiple projects and under tight time frames. 

Ability to work well with all types of work styles. 

Good concentration, ability to focus on texts that may be lengthy or technical in nature. 

A meticulous approach to work and an eye for detail.

Required Skills: 

PROOF-READING

ENGLISH Proficiency

Additional Skills: 

ADOBE ACROBAT

MICROSOFT WORD

WORKFLOW

CMS/MEDICARE and MEDICAID preferred

CONTENT MANAGEMENT SYSTEMS

LOCATION:

This role is FULLY ONSITE: Morris Plains, NJ office

EDUCATION:

Bachelor's degree

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $18.00-$25.00/hr.

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)