Operations Analyst - Exempt - TTI of USA, Inc.
Owings Mills, MD 21117
About the Job
The person in this role will shadow a tenured resource to be cross trained around Document Publishing, Content Management and/or Job Scheduling responsibilities, completing day-to-day operations and project tasks and troubleshooting incidents/problems.
Preferred skills:
" Experience with Confluence, Adobe Experience Manager, Job Scheduling or Business Intelligence tools (any of the areas the team currently supports)
" Strong written and verbal communication skills to interact with Business and Technical contacts
" Platform support for shared infrastructure components hosted on prem and in vendor PaaS solutions.
" Incident and Problem management experience
Preferred experience with vendor management, PaaS supporting Content Management or Document Publishing
(Adobe Experience Manager, Confluence)
Preferred skills:
" Experience with Confluence, Adobe Experience Manager, Job Scheduling or Business Intelligence tools (any of the areas the team currently supports)
" Strong written and verbal communication skills to interact with Business and Technical contacts
" Platform support for shared infrastructure components hosted on prem and in vendor PaaS solutions.
" Incident and Problem management experience
Preferred experience with vendor management, PaaS supporting Content Management or Document Publishing
(Adobe Experience Manager, Confluence)
Source : TTI of USA, Inc.