Operations Analyst - NOUS Imaging Inc.
St. Louis, MO 63108
About the Job
Operations Analyst
Who you are
You are a detail-oriented operations professional and thrive in structured environments. You have hands-on experience in troubleshooting devices, networking, or manufacturing operations, and enjoy talking to customers and suppliers. You understand how things work and are comfortable diving in to solve issues when they arise. You have a working knowledge of FDA regulations in medical device manufacturing or a willingness to learn and grow with the company. Note that this role is hybrid and candidates must be based in the St. Louis area or willing to relocate immediately.
What you will do
You will play a key part in keeping our systems and processes running smoothly. From monitoring AWS pipelines to maintaining dashboards and leading manufacturing operations, you’ll have your hands on a variety of tasks that directly impact our workflow. You'll troubleshoot software and hardware issues, assist the R&D and engineering teams in engaging with customers with technical problems, and work on improving processes where possible. You’ll document operations and service activities for the FDA and write and improve our SOPs as we grow.
Key responsibilities include:
- Monitoring AWS pipelines and perform initial debugging
- Creating and maintaining business and operations metrics dashboards
- Leading in-house manufacturing processes and documentation
- Supporting manual quality assurance for software and hardware
- Supporting image and report quality control under the guidance of the R&D team
- Developing and implementing process improvements
- Managing customer feedback for our hardware and software products, including troubleshooting, triaging, and escalating to the technical teams as needed
- Overseeing inventory control and management
- Documenting processes and events meticulously for the FDA and other regulatory bodies
What you need
- 3 years of experience in operations, IT administration, or medical device manufacturing
- Strong attention to detail
- Proficiency with Windows and Linux operating systems
- Excellent verbal communicator and writer with a customer-first mindset
- Ability to evaluate industry trends and develop strategies for long-term growth
- Creative and innovative thinker who is eager to improve existing processes and explore new opportunities
- Results-oriented with strong analytical and problem-solving skills
- Team player who builds strong relationships across the organization
- Must be based in the St. Louis area with availability for in-office work 2-3 days per week
- Bachelor’s degree in manufacturing, information technology, or related field
- A background in healthcare, software, or networking
- Experience in medical imaging, MRIs, and/or neuroscience
- Proficiency with Python or SQL
- Experience with Salesforce
- Experience with cloud computing, preferably AWS
Turing Medical is a transformational medical imaging software company developing unique solutions for magnetic resonance imaging (MRI). Our mission is to deliver cost-effective imaging enhancements, establish next generation data analytics, and create a patient-centric experience in the MRI suite. We value the passion of our employees and want to see them reach their goals successfully alongside the company. Turing employees are based across the US West to East coasts with our headquarters in St. Louis, Missouri. Turing Medical is an Equal Opportunity Employer.
Are you ready to take the next step? Send a resume and cover letter to info@turingmedical.com
Visit our website at www.turingmedical.com to see what we are working on and how we are growing. We look forward to hearing from you.
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Source : NOUS Imaging Inc.