Operations Analyst - Wallenius Wilhelmsen

Operations Analyst

See yourself at Wallenius Wilhelmsen.  We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero emissions, carbon-free industry.

The Operations Data Analyst will support the technical operations of our strategic services related to daily scheduling and coordination of facility activities relating to customer products and equipment.

This position plays a critical role in ensuring liaising with supervisors and the operations manager on the shop floor about processing, production, detailed data entry, inventory, and reporting.

WHAT YOU'LL DO:

• Acts as a company representative to customers and carriers, ensuring all customer requirements are met.
• Coordinates account activities, priorities, and status with shop floor personnel and carriers.
• Update business systems (WITS system, spreadsheets, etc.) accurately and in a time frame that meets or exceeds internal and customer key performance indicators (KPIs).
• Monitor preservation/maintenance schedule daily
• Update the WITS/ Customer system to include: invoicing, process status, scheduling, and completion status
• Ensure that all relevant documentation is accurately completed and current/Damage Work orders
• Verifies shipments, vehicle movement, location, status, billing systems, and vehicle inventory.
• Monitors vehicles’ in-hold status and coordinates special vehicle requests.
• Enters vehicle receipts into relevant systems; verifies the accuracy of information.
• Performs daily, weekly, and monthly reporting
• Perform duties in other areas as required.

WHAT YOU'LL NEED:

• Bachelor’s Degree or equivalent experience
• Expert level Microsoft Excel – formulas (VLOOKUP’s, match, etc.), Pivot tables – design and manipulation, charts and graphs
• Intermediate level Microsoft Access – design queries, data manipulation and extraction, expert level desirable
• Excellent interpersonal and oral communication skills to communicate with all levels of the organization
• Ability to develop strong, trusting relationships to gain support and achieve results.
• Attention to detail and accuracy are imperative
• A self-starter with the ability to perform in high-pressure and dynamic situations
• Self-motivated with an extreme desire to succeed
• Strong computer skills, including Word, Excel, and database navigational skills

Wallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management.  Our vision is to empower people and markets through a sustainable flow of goods and services. We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world.  Our eyes will always be on supreme quality in everything we do, while moving towards zero-emission logistics.  We are powered by nearly 8200 people, working on vessels and at ports, at vehicle and equipment processing centers, and offices in nearly 45 countries. When added up, the effort of our global workforce keeps the world moving.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

We are a global group of people from diverse backgrounds and lifestyles.  Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated.  We recognize that Diversity, Equity, and Inclusion is central to our business outcomes because it touches every part of our operations and strategy. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities. 

A Wallenius Wilhelmsen Group Company