Operations Analyst - CommonSpirit Health

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

**Candidates must be located in Washington or Oregon, but will travel locally within the Puget Sound area.**

This position is responsible for supporting key aspects of benchmarking and productivity management for the CommonSpirit Health (CSH) system. Primary focus is on achieving system standardization, ensuring labor data integrity including driving optimizion and use of multiple labor solutions, large amounts of data and operational methods at the hospital level. This position works closely with system and local leadership on a frequent basis. The Analyst is required to establish and maintain extensive knowledge of each assigned facility’s labor operations practices and performance. This position reports to a system office Labor Manager as part of the Operations Performance Group (OPG) and works within a heavily matrixed organization, where effective remote relationship and collaboration establishment is critical.

ESSENTIAL KEY JOB RESPONSIBILITIES

• Provides market evaluation and key analyses to support operational improvement and other performance management efforts involving labor productivity, benchmarking, decision-support information deployment and routine performance monitoring.
• Supports labor system data integrity initiatives focused on enhancing the quality of all labor productivity reporting for entire system.
• Under OPG management direction, collaborates with market Finance, Accounting and Decision Support teams regarding the labor budget process and assists in the development of productivity targets.
• Assists OPG leaders with the implementation of the Premier productivity and benchmarking system. Provides ongoing system support including leader education and training to achieve optimal system use.
• Ensures timely and accurate benchmarking audits, labor data submission, report generation and hospital leader education regarding labor report interpretation and recommended use.
• Supports efforts increasing operational effectiveness and cost containment by driving improvement opportunities identified for assigned facilities as a result of routine labor analyses and performance trending conducted by OPG management.
• Supports increased system-wide productivity and benchmarking practice standardization by supporing OPG’s efforts to identify lowest cost performers and establishing best practices throughout the system.
• Maintains a work portfolio containing shared system accountabilities with OPG peers and tasks that demand independent accountability.
• Performs other tasks ah-hoc and otherwise at the request of OPG Management. Supports and cross-trains on peer-level analytics to support the advancement of OPG overall performance objectives.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job
responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

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#LI-CSH

Required Education and Experience

• Bachelor’s Degree in Finance, Accounting, Management Engineering, or equivalent required.
• Five (5) years of experience in a self-directed environment requiring high levels of communication required. 
• Two (2) years of Healthcare operations experience preferred. Finance or accounting experience highly desirable.  
• Productivity and comparative benchmarking experience required. 
• Product specific experience (Premier OperationsAdvisor) highly desirable.
• Demonstrated experience in developing tools that others can use to help manage data and make decisions. 
• Requires creative use of excel formulas and functions, as well as an understanding of users’ needs and challenges.

Required Minimum Knowledge, Skills, Abilities and Training

• Analyzes interrelated elements of problems and works systematically to solve them, uses sound judgment to develop efficient and feasible resolutions to challenging issues.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
• Ability to work, calculate and interpret practical mathematics such as fractions, percentages, ratios and proportions and have working knowledge of statistical analytics and concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must be proficient in use of Microsoft Excel, Word, PowerPoint, Access and the Internet.
• Must demonstrate excellent time management and interpersonal skills working with people from various groups
• Excellent written and verbal communication skills and strong presentation skills.