Operations Assistant - Uncommon Schools NYC

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 52 schools serving more than 19,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond. 

Uncommon Schools in Brooklyn currently manages twenty four schools serving students in grades K through 12. We believe in strong authentic relationships between teachers and students, supported by effective school systems and an engaging instructional model that enables students to flourish academically and personally. Our students in Brooklyn have an astounding 99% college acceptance rate.

Operations team members at Uncommon work relentlessly to ensure that faculty maximizes time and energy on student achievement.  They design, implement, and refine systems that anticipate the needs of the school community.  As a service-oriented team they solve problems, share best practices across campuses, and respond to urgent needs.  They partner to create an academic and cultural environment which supports our ultimate goal: ensuring that every Uncommon student will earn a college degree.

The Operations Assistant plays a visible role in ensuring a timely, professional, and welcoming response to inquiries by parents and other constituents. The Operations Assistant functions as the initial contact person for students, teachers, families, vendors, and visitors, and must be able to communicate effectively with all groups. The Operations Assistant reports to the Director of Operations.

Responsibilities of the Operations Assistant include but are not limited to:  

• Serving as the primary contact for all of the school’s constituents in person, over the phone, and via email;
• Managing the collection of student, personnel, and school information (receiving fees or forms and tracking information accordingly);
• Directing vendors to delivery locations;
• Supporting school events and activities as needed; 
• Managing mail (distributing received mail, preparing school mailings, etc.);
• Visitor management; 
• Other administrative support as assigned.

• Passionate commitment to the mission of Uncommon Schools and investment in our vision for being an anti-racist organization.
• Ability to communicate effectively while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders. 
• Organized and able to maintain key systems such as mail, deliveries, student documentation and paperwork. 
• Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines. 
• Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures. 
• Bilingual language skills preferred, but not required
• Able to lift and move packages up to 30 lbs
• Bachelor’s degree preferred

Our people are what makes us Uncommon.  We believe our compensation philosophy and benefits should reflect our values—equity, transparency, and clarity—to enhance our ability to attract and retain talent and reward their expertise.  Our staff receive best-in-class training, coaching, and support to develop and operate mission-driven schools that provide a high-quality education to our students and families.

Compensation for this position:  Most candidates who meet job description requirements will receive  an offer of $18.00 - $19.10. The starting compensation for this role is between $18.00 and $23.49.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. To receive an offer at the top of the range, candidates will need significant experience in a directly aligned role.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

We offer competitive compensation  and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families.  

Other Benefits:

• Generous paid time off inclusive of sick time and school breaks (spring, winter, and summer) + additional sustainability half days throughout the school year
• Extensive, best-in-class training and development  
• Choice of 3 comprehensive health insurance plans
• Pre-tax flexible spending and health saving accounts
• Financial planning & wellness
  • Pension through Mass. Teachers Retirement System  
  • 403(b) retirement savings program 
  • 529 college savings program
  • Public Service Loan Forgiveness application assistance
  • Financial  planning tools and assistance
• Dependent Care FSA, back up childcare and daycare discounts
• Paid leave of absence 
  • Fully paid parental leave
  • Fully paid medical leave
  • Additional paid Short Term and Long Term Disability insurance 
• Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.