Operations Associate - Corps Team
Alexandria, VA 22304
About the Job
Operations Associate:
Recruiting and staffing of this is being handled by Corps Team on behalf of our client. This is direct hire full time, hybrid position with a full benefits package and an excellent work-life balance. Candidates must be based in the Northern Virginia area and able to work in the office in Alexandria, VA two days per week.
We are seeking a driven, professional and energetic team member with at least 1-3 years of operations, customer service, and event communication experience who seeks a fantastic opportunity for professional growth and entry into the agile business world. The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities.
Your role may grow to include training operations, IT systems, client support, benefits management and marketing. Organizational skills and the ability to work independently will play a key role in this position.
The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities that include:
Our ideal candidate has these self-managing qualities:
Recruiting and staffing of this is being handled by Corps Team on behalf of our client. This is direct hire full time, hybrid position with a full benefits package and an excellent work-life balance. Candidates must be based in the Northern Virginia area and able to work in the office in Alexandria, VA two days per week.
We are seeking a driven, professional and energetic team member with at least 1-3 years of operations, customer service, and event communication experience who seeks a fantastic opportunity for professional growth and entry into the agile business world. The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities.
Your role may grow to include training operations, IT systems, client support, benefits management and marketing. Organizational skills and the ability to work independently will play a key role in this position.
The Operations Associate will jump into a fast-paced position with a diverse range of responsibilities that include:
- Customer service answer phones and email questions related to training events
- Digital operations work as part of a team to register students, apply discounts, and support our students
- Virtual training support act as a technical co-host to support our online training events
- Customer relationship support work as a team to connect with customers and ensure customer satisfaction
- Community engagement, engagement with the agile and lean community through online and in person conferences, user groups and meetups
- Office operations As a key holder, support all aspects of office operations
- Training event support includes communication, catering coordination, logistics and materials set up
- Other: Operational tasks to support our team as requested
Our ideal candidate has these self-managing qualities:
- Detail-oriented with an independent capacity for follow through
- Comfortable with change in a fast-moving, dynamic environment with a bias towards action
- Exceptional communications skills, especially with professional email
- Highly collaborative and team-oriented, especially in a virtual environment
- Highly developed sense of integrity and commitment to customer satisfaction
- Strong decision-making and analytical abilities
- Strong technical skills are a huge plus proficiency with the Microsoft Office and Google suites, as well as collaboration tools like Zoom, etc.
- Paid Federal Holidays
- Paid vacation and personal leave
- Paid family / parental leave
- Health, dental and vision insurance
- Short term disability insurance
- 401k with 3% company contribution
- Laptop and all office productivity tools provided
- Work remotely the majority of the time
- Quarterly bonuses based on company performance
Source : Corps Team
