Operations Associate - Owl Labs
Boston, MA
About the Job
Owl Labs is seeking an Operations Associate to join the team. The ideal candidate will enjoy wearing multiple hats and have experience working cross-functionally with sales, customer support, and accounting, as well as the confidence and drive to solve problems in a rapidly changing environment. Candidates should be hands-on, results-oriented team players and excellent communicators.
WHAT YOU'LL DO
- Manage and process incoming purchase orders
- Manage distribution purchase orders and invoicing
- Maintain item records in Salesforce from configure to price to quote
- Manage and support the business operations queue in Salesforce
- Collaborate with the sales and customer success teams to support operational requests and improve processes
- Identify areas for improvement within the business operations team by Implementing enhancements and providing business recommendations for increased efficiency
- Evaluate risks and drive strategic decisions for enhancing the efficiency of current business systems
QUALIFICATIONS
- Bachelor's degree in a related field
- 3+ years of business operations experience
- Familiarity with Salesforce and the quote-to-cash process
- Experience working cross-functionally with sales and customer support teams across multiple time zones
- Superior organization, attention to detail, and communication skills
- Ability to learn and execute new tasks while working independently
- Excellent knowledge of Excel and Google Sheets, as well as working knowledge of Salesforce
WHAT WE OFFER
- Fully paid medical, Dental, and Vision Insurance for you and your dependents
- Unlimited PTO
- Generous Parental Leave
- Work From Home Stipend
- Commuter Benefit
- Flexibility to work remotely or in a hybrid setting (based on location)
- 15 Paid Holidays
Owl Labs is over 40% remote, with its headquarters in Boston, MA. This position can be in-person, hybrid, or remote.
Owl Labs is an Equal Opportunity Employer committed to our values of embracing inclusivity and creating a culture where everyone feels respected and connected, no matter the location of their work environment. We invite applications from people of all walks of life and are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need accommodations due to a disability, please let us know.
Who We Are
Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms -- meaning both in-office and remote workers, in-room students and at-home learning. We're best known for the Meeting Owl product line, a smart 360 camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus on who's speaking, giving all participants a feeling as if they're in the same room. With the continued rise of hybrid teams and remote workers, our products allow for better collaboration and productivity no matter your location.
Our award-winning product, the Meeting Owl Pro, was named one of TIME magazine's 100 Best Inventions of 2020 and has been recognized by CES Innovation Awards 2020, Red Dot Design Awards 2020, SXSW Innovation Awards 2020. Our team was recognized as an Inc. Best Workplaces 2020 and 2021 and named on the esteemed Inc.'s Editor's List.
