Operations Associate - Romero Academy

School Operations Associate

Looking for a higher calling? Romero Academies are seeking passionate, mission-driven operations leaders to join an independent model at our two schools in Cincinnati.

About Romero Academies.

Romero Academies is a Catholic school network located in Cincinnati, Ohio operated by Seton Education Partners. Romero Academies will invest in its facility, students and staff both academically and financially via weekly coaching meetings, frequent professional development, and competitive compensation. Inspired by the words of St. Oscar Romero, our students will “aspire not to have more, but to be more,” and develop the virtue, knowledge, and academic skills necessary to thrive in a selective college preparatory high school, college, and beyond. 

About Seton Education Partners.

Seton Education Partners was co-founded in 2009 by KIPP Foundation pioneer Scott W. Hamilton and Teach for America alumna Stephanie Saroki de García. Seton expands opportunities for parents in underserved communities to choose an academically excellent, character rich—and for those who seek it— vibrantly Catholic education for their children. As a national non-profit, Seton partners with (arch)dioceses and others across the country to implement innovative and sustainable new schooling models that bridge the best of Catholic education’s rich tradition with new possibilities. Seton currently serves more than 4,000 educationally disadvantaged students across 16 schools and 10 cities nationwide. Across our schools, students post results that meet or exceed the nation’s highest performing urban schools. For more information on Seton Education Partners, visit www.setonpartners.org.

About this Position

Working closely with the Assistant Principal, the Operations Associate will have ownership of systems for student information and state reporting. The Operations Associate will possess a high-level of initiative and the ability to work on complex tasks independently. Additionally, the role will require a professional who is capable of balancing multiple projects and deadlines while also providing an appropriate level of responsiveness to unforeseen needs as they may emerge. We are looking for an individual with the vision, talent, and passion required to be part of something game-changing for underserved children and Catholic education at-large. 

The Operations Associate must possess a commitment to partner with families, a dedication to serve all students, and a desire to seek and implement feedback and grow professionally. The ideal candidate possesses the ability to maintain composure under stress and thrives in a role requiring agility. In the course of a few minutes the Operations Associate may assist a parent with enrollment paperwork, greet a potential donor touring the school, and then quickly pivot to problem-solving with a kindergartener who left their coat on the bus. 

The primary responsibilities of the Operations Associate include:

• Providing excellent customer service and professionalism as the school’s first point of contact for parents and the public;   
• Creating, maintaining, and updating information in the student information system (SIS), including daily/monthly attendance reconciliation; and
• Performing clerical and administrative duties with a high-level of precision and attention to detail, including the creation of newsletters, reports, and other relevant documents 

Main Responsibilities

• Answer inquiries (in-person, via phone, or email) and give accurate and helpful information to all individuals. Forward messages and requests to appropriate parties in a timely and professional manner.
• Proficiently operate standard office equipment including copiers, scanners, laminators, and phone systems and provide basic support in the event of equipment malfunction.
• Help create and distribute newsletters, marketing material, and other information to relevant stakeholders.
• Support all enrollment processes including all requirements of Ohio’s EdChoice Scholarship Program.
• Support school-wide systems for academics, culture, and character development.
• Maintain scheduling and event calendars.
• Collect payment and issue receipts for items such as uniforms, school fees, and other miscellaneous costs.
• Compile, organize, and maintain digital and paper-based student records.
• Commit to supporting an extended school year.
• Model the school virtues of faith, courage, justice, wisdom, and self-control in your interactions with all members of the school community and outside stakeholders.
• Other administrative and front-office duties as assigned by the Operations Manager or Principal.

Qualifications and Desired Characteristics

Candidates for the position must possess the following personal characteristics:

• A loving respect for all people, in recognition of each person’s God-given dignity
• A desire to participate in on-going faith formation and Christian fellowship opportunities 
• A demonstrated commitment to service in urban and/or low-income settings
• Unassailable integrity and commitment to school’s mission and vision
• A strong belief that all children can achieve both moral and academic excellence
• A willingness to learn new skills as technology changes and systems evolve
• An unwavering determination to be better today than you were yesterday
• Proven ability to effectively support, collaborate, and partner with a variety of personalities and working styles and an openness and generosity of spirit in navigating differences
• Grit, faith, hope, love, and a sense of humor

The ideal candidate will bring experience, skills, and beliefs in the following areas:

• Spanish fluency is required
• An associate’s degree or credit hours equivalent to an associate’s degree in a relevant administrative or operations-related area is preferred; 
• A passion for being part of a team-oriented, mission-driven school culture.
• An interest in the holistic development of children
• The ability to be flexible in a fast-paced school environment that is responsive to students’ needs.
• SafeParish must be current prior to students entering the building.

Compensation 

We offer a competitive package that includes medical, dental, vision and retirement benefits.

Diversity & Inclusivity 

We are building an organization in which talented individuals from all walks of life and experiences can join our team and make significant contributions. We are particularly committed to attracting and developing individuals who share the life experiences or backgrounds of the students we will serve.

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