Operations Associate - Burton Enright Welch

Firm Overview: Founded in 1989, Burton Enright Welch (BEW) is an independent fee-only Registered Investment Advisory (RIA) firm located in Walnut Creek, CA, with over $1 billion in assets under management. Our firm is committed to delivering exceptional financial planning and investment management services to our clients. We value integrity, collaboration, and continuous improvement.

Position Summary: We are seeking a detail-oriented and proactive Operations Associate to join our dynamic team. In this role, you will be responsible for supporting the day-to-day operations of the firm, ensuring data accuracy, and maintaining the smooth functioning of various operational processes. The Operations Associate will work closely with our Advisory and Client Service team members to ensure the highest level of service and efficiency.

Key Responsibilities:
•    Data Management: Maintain and ensure the accuracy of data across our portfolio accounting system, CRM (Practifi), and custodian platforms (e.g., Schwab). 
•    Audits & Reconciliation: Perform daily, weekly, monthly, and quarterly audits and account maintenance, including missing accounts, unreconciled accounts, negative cash balances, and billing groups.
•    Account Management: Support account setup, delinking, and data feed management. Ensure all accounts are correctly linked and updated within systems.
•    Client Reporting: Assist in the preparation and distribution of Quarterly Performance Reports (QPRs) and ensure that all client billing is accurate and timely.
•    Support Trading Operations: Provide operational support to traders, including portfolio and cash management.
•    IT & Systems Liaison: Serve as the first point of contact for IT-related issues, liaising with our managed services provider to ensure smooth operations.
•    Ad-hoc Projects: Address and resolve performance discrepancies, linking issues, manual account updates, and other ad-hoc operational tasks as they arise.
•    Continuous Improvement: Identify opportunities to streamline and improve operational processes, contributing to the ongoing development of the operations function.

Qualifications:
•    Bachelor’s degree preferred.
•    2-4 years of experience in financial services, preferably within a Registered Investment Advisor (RIA) firm.
•    Experience with portfolio accounting systems and CRM platforms, particularly Tamarac and Practifi (Salesforce), is a plus.
•    Strong attention to detail and commitment to maintaining data integrity.
•    Ability to prioritize tasks and manage time effectively in a fast-paced environment.
•    Excellent problem-solving skills and a proactive approach to identifying and addressing issues.
•    Strong interpersonal skills, with the ability to collaborate effectively across teams.
•    Proficiency in Microsoft Office Suite, particularly Excel.

Compensation & Benefits:
•    Competitive salary based on experience.
•    Quarterly Incentive Bonus program.
•    Comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
•    Open Paid Time Off policy.
•    401(k) retirement plan with company-funded contributions.
•    Company-paid parking.

How to Apply: Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the Operations Associate role.