Operations Coordinator / Freight Broker - Conser Moving and Storage

Company Overview: Conser is a leading logistics and supply chain solutions provider, specializing in transportation services that bridge the gap between carriers and shippers. We are committed to optimizing the movement of goods with efficiency, reliability, and customer satisfaction as our top priorities. Join our team of skilled logistics professionals as we continue to expand our reach in the industry.

Job Summary: As a Freight Broker, you will play a critical role in managing transportation logistics, connecting carriers with shippers to facilitate the seamless movement of freight. You will be responsible for coordinating shipments, negotiating rates, and ensuring on-time delivery, while building strong relationships with customers and carriers to grow business opportunities. This role requires excellent communication, problem-solving skills, and a proactive approach to meeting the dynamic demands of the transportation industry.

Responsibilities:

• Receive and respond to inbound quote requests in a timely and efficient manner.
• Monitor shipments from pickup to delivery, addressing any issues or delays proactively.
• Maintain accurate and organized records of all transactions, ensuring compliance with company and industry standards.
• Collaborate with the sales and operations teams to align goals and optimize freight brokerage services.
• Use transportation management software (TMS) to track shipments, maintain records, and analyze logistics data.
• Stay informed on industry trends, pricing, and market changes to remain competitive.
• Ensure all daily tasks are performed in a timely and efficient manner.
• Maintain dashboards and update Utopia with most up-to-date statuses.
• Solve consolidation and routing issues to ensure delivery within allotted time frame.
• Utilize technology to be efficient with daily functions.
• Provide customer service with most up-to-date statuses on potential late shipments.

Skills/Qualifications:

• Bachelor's degree in business/ transportation/ supply chair or 1 years' related transportation experience preferred
• Knowledge of carrier networks, freight pricing, and industry regulations.
• Detail Orientated
• Ability to multi-task and prioritize work load
• Ability to work well with others
• Ability to work in a fast paced and challenging environment
• Excellent communication and time management skills
• Proficient with Microsoft Office
• Willingness to take on additional projects/workload and maintain good synergy within the team environment
• Ability to adapt and learn in a changing environment