Operations Coordinator Who Loves Spreadsheets and Number Crunching - Confidential

Why You Are Going to Love This Job

This is a woman-owned and run organization on a mission to help create a sustainable future. As our Operations Coordinator working directly with the CEO, you'll be at the heart of our mission keeping track of many things in spreadsheets and databases, crunching numbers to make sure we are exceeding our targets, and handling incoming requests for our products.

There is much flexibility in this job, with 3 days a week working in the San Rafael office.

What We Need You to Do

Spreadsheet and Data Management:

• Utilize Microsoft Excel to manage and analyze sales and inventory data.
• Perform regular data entry, maintenance, and cleanup in Zoho CRM, ensuring accuracy and completeness.
• Generate detailed reports from Zoho CRM to support sales and operational decision-making.
• Manage incoming orders.
• Follow up with trade-show leads.
• Assist in managing US and EU sales data and support sales efforts.
• Check orders daily, ensuring timely follow-up from EU 3rd party logistics (3PL) partners.
• Collaborate with contractors to resolve Shopify and other systems issues.
• Address and resolve any customs issues promptly.
• Assist the CEO with calendar management, travel arrangements, and organizational tasks.

What You Bring to the Table

• Talent for data entry, analysis and reporting.
• Advanced Microsoft Excel skills.
• Keen problem-solving and critical thinking skills.
• Proven self-starter who goes out of the way to help others and knows when to ask for help.
• A positive, can-do attitude.
• Strong organizational and multitasking skills.
• Professional communication and customer service abilities.
• Experience with Zoho, Shopify, QuickBooks, or similar platforms is a plus.
• Ability to work independently and as part of a team.
• Passion for sustainability and making a positive environmental impact.

Benefits

• Opportunity for some flexibility in hours, including some working from home.
• Competitive salary and benefits package.
• Opportunities for growth and career development.
• Work in a dynamic and innovative environment.
• Contribute to a company with a mission to reduce plastic waste.
• Be a valued contributor to the team and company.