Operations Director - Chick-fil-A Golf Mill (Niles, IL) - Chick-fil-A
Niles, IL 60714
About the Job
At Chick-fil-A, leadership is not about being in charge, but taking care of those IN our charge.
All leaders at Chick-fil-A are responsible for embodying the Owner/Operator's vision and core values, creating a fun and focused work environment, leading and coaching others toward success, and ensuring all aspects of shift management result in an outstanding experience for each guest.
Restaurant Directors work to implement the business mission and strategy alongside the Owner/Operator by developing and coaching restaurant leaders, crafting and implementing strategies for operational execution, and driving the team toward success and business results.
Position Type:
- Full-time
Operations Director Responsibilities:
- Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant (30+ hrs per week in restaurant Operational positions)
- Plan Operational Improvement goals, initiatives, and focuses in conjunction with the restaurant Operator
- Lead & Develop Leaders within the restaurant
- Participate in interviewing & hiring
- Ensure success in operational responsibilities including, but not limited to, scheduling, inventory management, cash management, operational checklists, etc.
- Track and Report on key business esults
Qualifications and Requirements:
- Excellent Smile
- Outgoing personality
- Enthusiasm
- Strong people skills
- Excellent communication skills, both written and spoken
- Strong commitment to superior customer service
- Excitement to work in fast-paced restaurant operations
- Ability to work in a team environment with shared ownership and responsibility
- Excellent organizational/time-management skills
- Strong computer skills - including Excel/Google Sheets, Word Processing, Powerpoint/Google Slides
Our Benefits Include:
- Competitive Pay
- Subsidized Health Insurance, Dental, and Vision Plans (Director Level)
- Fun & Positive Work Environment
- Complimentary Meals on Shift (and off Shift for higher leadership)
- Sundays Off
- Flexible Schedules
- Vacation Time (Managers & Above)
- Leadership & Cross-Training Opportunities
- Direct Business Mentorship from Owner/Operator
- Scholarships for Students (Up to $2,500 per year)
- 401k Plan with Employer Match
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at Chick-fil-A Golf Mill is more than a job – it’s an opportunity for teamwork and personal growth in a positive, people-focused environment.
Chick-fil-A Golf Mill is locally owned and operated by Jon Morris, an independent, franchised Operator who invests in the lives of his Team Members and gives back to the community.
