Operations Lead Analyst - Tailored Management
Morris Plains, NJ 07950
About the Job
Job Title: Operations Lead Analyst
Location: Morris Plains, NJ - Onsite
Pay Rate: $25 to $35/hour (paid weekly)
Schedule: Monday - Friday 8am-5pm EST
Assignment Length: 6-month contract with potential for extension/conversion pending performance, attendance, and business need.
Target Start: 11/01/2024 (exact date pending)
Job Profile Summary:
The Product Management Advisor is responsible for supporting the Medicare Prescription Payment Program (M3P). This position will ensure responsibility of monitoring processes and triaging potential issues within these products. Assists in developing, documenting and analyzing the process and recommending process improvements.
Key Responsibilities:
Qualifications :
Skills:
Education:
Upon acceptance of the offer, candidates will be required to submit to a background check including employment and education verifications and a urinalysis drug screening. Candidates who begin their assignment will have access to health, dental and vision benefits provided optionally by Tailored Management.
Location: Morris Plains, NJ - Onsite
Pay Rate: $25 to $35/hour (paid weekly)
Schedule: Monday - Friday 8am-5pm EST
Assignment Length: 6-month contract with potential for extension/conversion pending performance, attendance, and business need.
Target Start: 11/01/2024 (exact date pending)
Job Profile Summary:
The Product Management Advisor is responsible for supporting the Medicare Prescription Payment Program (M3P). This position will ensure responsibility of monitoring processes and triaging potential issues within these products. Assists in developing, documenting and analyzing the process and recommending process improvements.
Key Responsibilities:
- Troubleshoot client and internal inquiries.
- Exhibit problem-solving skills in a complex environment.
- Provide leadership with specific recommendations and justifications.
- Participate in cross-functional projects and teams.
- Work with third-party software to resolve election form and member check exception processes.
- Manage internal reporting requirements and ensure timely delivery.
- Document policies and procedures.
- Manage cross-functional M3P projects and deliverables.
- Triage client eligibility issues.
Qualifications :
- Minimum 3-5 years of experience, preferably in product or project management.
- Proficient in Microsoft Office, specifically Excel and PowerPoint.
- Experience managing shifting priorities in a fast-paced environment.
- Proven ability to work cross-functionally across all levels of the organization, drive continuous process improvement, perform root cause analysis, and develop reporting and communication processes.
Skills:
- Strong organizational and communication skills.
- Ability to create processes and write work instructions.
- Capable of managing multiple projects under tight deadlines.
- Adaptable to working with various work styles.
- Strong written communication skills for internal and external audiences.
- Self-starter, detail-oriented, and proactive.
Education:
- Bachelor's degree required
Upon acceptance of the offer, candidates will be required to submit to a background check including employment and education verifications and a urinalysis drug screening. Candidates who begin their assignment will have access to health, dental and vision benefits provided optionally by Tailored Management.
Source : Tailored Management
