Operations Manager, AACU Facilities (Dallas, TX, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Credit Union. The role is responsible for the daily building operations, maintenance and security for the Credit Union headquarters building in Ft. Worth, Texas and the Credit Union's Disaster Recovery Center located in Irving, Texas.

What you'll do

• Process employee requests
• Assist with annual budget, monthly variance reviews, and monthly invoices
• Monitor expenses to ensure adherence to budget
• Manage vendor and service contractor relationships; enforce service level agreements and ensure they provide quality services for all contracted service providers including maintenance personnel, janitorial service, landscaping, pest control and security
• Partner with American Airlines during service/vendor provider RFP contract negotiations
• Manage building inspections to ensure compliance and regulatory requirements are met
• Provide on-call support (24x7) to respond to critical issues outside of business hours
• Work with the Business Continuity Manager on emergency response, crisis management, and disaster recovery
• Source and purchase building and janitorial supplies and services
• Develop and implement policies and procedures for service providers
• Assist business units with facility aspects of large meetings and events
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED
• Experience with building mechanical, electrical, and plumbing systems, and equipment including, but not limited to, generator, HVAC, and elevators

Preferred Qualifications- Education & Prior Job Experience

• Bachelor’s Degree in a related field or five or more years of proven experience in facilities management 

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to demonstrate strong vendor management skills to work collaboratively to achieve results
• Ability to multi-task, schedule, and organize in a highly visible and demanding role
• Ability to be budget conscious with a creative approach to cost savings initiatives
• Skilled with excellent troubleshooting ability to analyze problems objectively, think logically, and focus on follow up
• Ability to demonstrate a proactive approach with a focus on continuous improvement, user satisfaction, and adherence to standards
• Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills
• Ability to interact professionally with all levels of management
• Ability to demonstrate results-driven, strong decision making skills
• Ability to work well under stress, manage competing priorities, and meet deadlines
• Ability to stand, climb, crawl and/or lift when necessary
• Ability to work and respond to scheduled and unscheduled events that may occur outside of business hours
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.