Operations Manager, Aquatics at Great Escape
Queensbury, NY 12804
About the Job
What's In It For You?
- Free tickets for your family & friends
- Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan
- Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)
- Bonus eligible
- Food & Retail discounts
- Exclusive employee parties and events for you and your family
- Reciprocal admission ticket program with area theme parks
Duties and Responsibilities:
- Oversee all operational functions related to the safe and efficient operation of the Indoor and outdoor Waterparks.
- Attend and complete a Jeff Ellis & Associates International Lifeguard Training Program (ILTP) and be certified as a lifeguard instructor.
- Oversee scheduling to ensure proper placement and staffing levels are maintained to operate efficiently.
- Create and maintain department budget including forecast projections from profit and loss statements
- Enforce all policies and procedures and maintain all Six Flags and Jeff Ellis & Associates standards.
- Coach and document team member events and discipline.
- Handle guest complaints quickly, professionally, and effectively.
- Maintain a clean and safe environment for guests and team members.
- Oversee the completion of daily inspections and water quality tests.
- Attend and participate in weekly departmental staff meetings and in-service training.
- Train staff in accordance with Six Flags standards.
- Report to Maintenance teams any damages or maintenance issues in a timely fashion
- Assist in other departments at the Resort (Park & Lodge) as well as other duties assigned
Organizational Structure:
- Reports to the Director of Operations
Skills and Qualifications:
- Over the age of 21
- Must be able to swim
- Three to five years of progressive supervisor experience in aquatics and/or operations experience
- College degree preferred.
- Must be able to complete pre-requisites and skills required to achieve “Instructor” certification.
- Financially sound. Analytical ability to manage a budget, forecast and predict and anticipate trends.
- Computer literacy. Strong knowledge of all Microsoft applications.
- Proven ability to effectively lead and coach a team with a strong motivational, team oriented approach.
- Good organizational skills, creative, outgoing, detail oriented, and self-motivator.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Must be able to sit, stand, or walk for long periods of time.
Pay Range: $60,000 - $68,000 annually
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