Operations Manager, Aquatics at Great Escape

What's In It For You?

• Free tickets for your family & friends
• Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan
• Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)
• Bonus eligible
• Food & Retail discounts
• Exclusive employee parties and events for you and your family
• Reciprocal admission ticket program with area theme parks

Duties and Responsibilities:

• Oversee all operational functions related to the safe and efficient operation of the Indoor and outdoor Waterparks.
• Attend and complete a Jeff Ellis & Associates International Lifeguard Training Program (ILTP) and be certified as a lifeguard instructor.
• Oversee scheduling to ensure proper placement and staffing levels are maintained to operate efficiently.
• Create and maintain department budget including forecast projections from profit and loss statements
• Enforce all policies and procedures and maintain all Six Flags and Jeff Ellis & Associates standards.
• Coach and document team member events and discipline.
• Handle guest complaints quickly, professionally, and effectively.
• Maintain a clean and safe environment for guests and team members.
• Oversee the completion of daily inspections and water quality tests.
• Attend and participate in weekly departmental staff meetings and in-service training.
• Train staff in accordance with Six Flags standards.
• Report to Maintenance teams any damages or maintenance issues in a timely fashion
• Assist in other departments at the Resort (Park & Lodge) as well as other duties assigned

Organizational Structure:

• Reports to the Director of Operations

Skills and Qualifications:

• Over the age of 21
• Must be able to swim
• Three to five years of progressive supervisor experience in aquatics and/or operations experience
• College degree preferred.
• Must be able to complete pre-requisites and skills required to achieve “Instructor” certification.
• Financially sound. Analytical ability to manage a budget, forecast and predict and anticipate trends.
• Computer literacy. Strong knowledge of all Microsoft applications.
• Proven ability to effectively lead and coach a team with a strong motivational, team oriented approach.
• Good organizational skills, creative, outgoing, detail oriented, and self-motivator.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Must be able to sit, stand, or walk for long periods of time.

Pay Range: $60,000 - $68,000 annually

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