Operations Manager at TMC Transportation

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

 TMC Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!

TMC Transportation has an immediate full-time opening for an Operations Manager working out of our office in Brownsburg, IN.

PRIMARY FUNCTION:

The primary function of an Operations Manager is to manage all personnel within operations.

DUTIES AND RESPONSIBILITIES:

• Monitor and track daily reports.
• Complete annual performance reviews of fleet managers.
• Review load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments.
• Notify the Customer Service department of issues/changes that might impact customer expectations or affect load assignments.
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability.
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated.
• Participate in Quality Teams by conducting driver route and hold meetings.
• Coaching and development of personnel. Including fleet managers and drivers
• Resolve driver conflicts, problems, and requests with respect to matters such as, hometime, pay equipment, and load assignments.
• Ensure awareness of and enforce company policies.
• Ensure the operations remain a productive center by monitoring these processes and keep freight moving by repowers or dispatched when necessary.
• Maintain records pertaining to driver performance and productivity.
• Maintain records of the fleet manager’s performance, productivity and policies.
• Participate as an active member in Quality teams and attend company meetings, as necessary.