Operations Manager - TIG The Integration Group - Des Moines

Operations Manager

Join Our Dynamic Team at TIG! TIG is a proud veteran-owned enterprise founded in Iowa. As leaders in value-added distribution, we provide innovative solutions nationwide. We offer diverse career opportunities, with state-of-the-art warehousing, packaging, logistics, and assembly operations. Our corporate offices are conveniently located in Marshalltown and Des Moines, Iowa. 

At TIG Distributing, we value our team members and offer excellent benefits, including bonuses, paid time off, holidays, and a competitive salary.

TIG practices equal opportunity employment to ensure that equal employment and advancement opportunities are made available to all employees based on individual qualifications, regardless of race, color, religion, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. 

TIG seeks a full-time, skilled, and motivated individual to join our company as Operations Manager for our Des Moines, Iowa locations. The Operations Manager is responsible for overseeing and coordinating the day-to-day operations of a company. This includes managing employees, ensuring that operations run smoothly and efficiently, and implementing strategies to improve productivity and quality. The Operations Manager will work closely with other departments to ensure that goals and objectives are being met and will also be responsible for creating and monitoring budgets, analyzing data, and making strategic decisions to help the company achieve its goals. If you are seeking a dynamic role with a growing company, this could be the perfect opportunity for you! 

Job Summary

The Operations Manager will plan, direct, manage, coordinate, and oversee operations within TIG, The Integration Group, ensuring efficient and cost-effective operations, safety, on-time delivery, and quality. The Operation Manager is responsible for the overall performance of the warehouses, including metrics, KPIs, and personnel to drive quality and performance.

General Duties, and Responsibilities

• Oversee day-to-day operations and ensure health, safety, and security compliance.
• Manage and proactively lead the warehouse, operations, and supply management teams to keep employees engaged to improve performance and meet our customers' needs.
• Maintain a working knowledge of all operations, systems, and accounting phases.
• Manage and improve operation strategies to ensure adherence to targeted budget, financial metrics, and P&L responsibilities.
• Track, analyze, and report operational metrics (KPI), to drive performance improvements.
• Work closely with the management team and customer support to maintain customer satisfaction and respond to changes in business requirements.
• Monitor and enhance the performance of the company’s processes and employees to proactively identify efficiency and quality issues and propose and implement solutions.
• Develop and maintain Standard Operating Procedures (SOPs) for each assigned department and warehouse location.
• Interview, hire, onboard, train, and mentor the staff.
• Manage facilities layout and updates, equipment requirements, and capacity planning for future business and company goals. Submit requests for changes and improvements for approval.
• Evaluate and improve facility usage, inventory management, and supply chain functions and practices.
• Inspect facilities and work sites to ensure they are safe, fully functioning, and high yielding.
• Mediate disputes to promote amicable and cooperative relationships among staff.
• Lead team-building exercises to promote training and overall employee well-being.
• Provide strong and timely communication with all customers and suppliers as required.
• Provide regular performance and planning updates to the executive leadership team.
• Primary contact responsible for location security calls and issues outside of normal operating business hours.

Requirements

• Bachelor’s degree or at least 10 years of experience in Operations, Warehouse, Supply Management, or Logistics.
• 5+ years’ experience in Operations, Warehouse, Supply Management, 3PL or warehouse distribution environment.
• 5+ years’ experience managing/supervising multi-team building, quality control, budgeting, training, and performance-based environments.
• Ability to work in a fast-paced, high-speed environment, follow standardized work, and adhere to safe work practices in a continuous improvement environment.
• Experience and competence with computers including Microsoft 365, Teams, and Outlook.
• The Operations Manager is required to be on call and live within 20 minutes of the locations for location security during non-business hours. 

Competencies/Skills

• Assertive and clear written and oral communication.
• Willingness to grow and adapt as the needs of the business grow.
• Detail-oriented, organized, and able to problem solve.
• Ability to work independently and team-orientated, able to work with diverse individuals within and outside the TIG Organization.
• Self-motivated, self-directed, and hardworking.
• Experience with Sage 100 and X3 a plus
• Experience and competence with MS Office Products including Teams, Outlook, Excel, PowerPoint, and Word.
• Problem-solving and detail-orientated, able to think critically about complex problems and make practical decisions
• Strong knowledge of health, safety, and environmental regulations
• Strong knowledge of and commitment to Continuous Improvement

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform basic functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Full-Time

EOE