Operations Manager - Chick-fil-A
Folsom, CA 95630
About the Job
At Chick-fil-A, the Operations Manager role, is more than just a job, it's an opportunity. In addition to working directly for an independent Owner, an Operations Manager in the business oversees the daily operations of their department (Drive-Thru, Hospitality and Kitchen). Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the experience.
Responsibilities of the Operations Manager:
Delivering a “REMARK”able experience for all guests
Coaching the behaviors of all Team Leaders and Team Members who work in their department. Those behaviors include:
Hustle that creates a surprisingly fast Speed of Service
Execution of systems that ensure a refreshingly clean environment
Delivering Chick-fil-A’s Recipe for Service
Cash management best practices
Scheduling based on allocated benchmarks
Scheduling and agenda preparation for leadership meetings
Aligning daily practices of their department with the vision of the organization and with the annual thematic goal of the organization
Coaching the behaviors of all Team Leaders and Team Members who work front counter. Those behaviors include:
Proper bagging to ensure high-quality food
Maintaining a clean and organized workplace
The Core Four
Implementation of innovations that will aid in improving Operational Excellence
Coaching, evaluating, and providing accountability for all members of their department
Delivering weekly performance reports to the leadership team
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
FREE MEALS! Every team member on every shift receives a free meal to enjoy either on their meal break or before or after their scheduled shift. In addition, we reimburse you when you are not working and want to feed family or friends.
Closed Sundays. All Chick-fil-A restaurants are closed on Sundays so you can always have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Owner
The Owner is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
It's a Great Place to Work
At Chick-fil-A, our Owners consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Requirements:
2+year of Leadership Experience
Full Time Availability (40+ hours)
Compensation: $26/hr
Benefits: Health insurance, paid vacation, monthly incentive bonuses.
We want to meet YOU!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
