Operations Manager - Linkitall LLC

Description

• LIA is seeking an experienced and dedicated Operations Manager to delegate, coordinate, manage, and oversea organizational processes and operations within the company. This role shall ensure the operation of the company runs smoothly, and provide the support needed for executive leadership. The specific duties include formulating strategy and new ideas, improving performance, procuring material, and resources, and securing compliance. The Operations Manager should be ready to mentor, lead, and supervise. In addition, the Operations Manager must be able to implement policy and procedures, find ways to improve productivity (to include contract-related projects as well) and efficiency while managing quality standards. In addition, this position must be able to implement best practices across all levels.

Responsibilities:

• Monitor and comply with federal, state, local regulations to successfully communicate any changes to leadership and LIA employees (e.g. Unemployment)
• Conduct orientation and on-boarding process.
• Enforce and reinforce company's policies, rules, and procedures.
• Review and approve payroll in a timely manner.
• Create, write, and/or develop organizational charts, transition plans, recruiting/staffing plans in accordance with PWS/SOW.
• Conduct, Identify and communicate cost savings initiatives to improve LIA's internal processes, procedures, and policies.
• Review invoices for accuracy (period of performance) and proper money management (e.g., duplication, proper invoice #, payment terms etc..) prior to submitting to executive leadership for approval.
• Analyze the performance of support functions with internal team members to determine improvement for different departments/contracts such as IT department, human resource, etc.
• Execute operational efficiency to generate an advantage over competitors.
• Establish a streamlined process to track and measure staff performance to improve the organization's performance (establishing specific measurements that track individual personnel performance and provide feedback that focuses on issues and success factors).
• Maximizes staff utilization by effectively and immediately assessing staffing shortfalls and adjusting accordingly.
• Oversee budgeting, reporting, planning and auditing.
• Work side-by side with stakeholders and executive leaders to determine values, mission and plan for short- and long-term goals.
• Identify systems to boost company effectiveness. (Keeping up to date on information and technology affecting functional area(s) to increase innovation and ensure compliance).
• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, and establishing personal networks.
• Assist with promoting the company's culture that encourages top performance and high morale.
• Monitor and submit monthly and weekly reports such as the company's hiring ratio regarding veterans, retention ratio, etc.
• Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and managers comply with company's policies by utilizing the company's HR platform.
• Recruit, interview hire, train, and oversee the professional development of all HQ staff.
• Any other duties assigned
• Meet with the CEO every week and bi-monthly to discuss tasks, strategic planning, and/or any other action plans.
• Must be able to help the company remain COMPLIANT, EFFICIENT, AND PROFITABLE.

Qualifications

• Minimum of bachelor's degree in business management, human resources, administration, or any field equivalent.
• Minimum of 10 years of operations, administration, office, and/or management experience.
• Excellent Interpersonal skills to communicate with executive members, stakeholders, and employees.
• Strong strategic thinker.
• Understands financial and budgeting processes and principles.
• Strong personal and professional judgment.
• Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities.
• MUST be proactive, efficient and effective.
• Organizational skills and the flexibility to jump from priority to priority.
• Comfortable with legal and regulatory processes to ensure company compliance.
• Strong Problem-solver.
• Four years of HR experience is strongly preferred.
• Must have experience with enforcing and reinforcing policies and procedures.
• PMP Certification is strongly desired.
• A valid current Driver's License #INDLIA

Linkitall (LIA LLC) is a V3 (Virginia Values Veteran) Certified Organization.