Operations Manager II, Global Scientific Publications - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

The Operations Manager II is responsible for leading a small team of 3 to 6 that provides operations support to the relevant GSP Sub-TA.  This role also has direct responsibility for operational support for a portion of the Sub-TA of the Global Scientific Publications (GSP) Team. 

The goals of this position are:

1) Provide support for GSP-Managed activities supporting scientific congresses (poster shipping & printing, QR code creation, calendar)

2) Provide end-to-end vendor management (Billing, P.O. Maintenance, Oversight)

3) Management and processing of Encore publications. 

4) Development of team members growth and continual learning. 

Responsibilities:

• Manages team of 3-6 direct reports

• Support all vendor and contracts for GSP (creation, tracking, billing) accountable to be accurate for monthly budget forecast

• Trains vendors on policies and procedures AND maintains relationships with vendors (Health checkup, billing timelines, record completion)

• Performs invoice analysis and budgetary reconciliation across GSP.

• Facilitates interpretation and understanding of data. Identifies issues, cost savings and adjustments through LBE meetings.

• Compiles data and reports metrics and KPIs from a variety of sources and prepares routine and ad hoc reports in support of financial and budget tracking.

• Creates yearly congress calendars and trackers AND creates and manages QR codes for scientific posters (also facilitates printing and shipping of posters)

• Facilitates Encore Abstract and Poster process AND adjusts original abstract content to encore content (use of A.I. to reduce word count)

• May support routing of IIS, PAA, LP, and other publications through publication system for 1070 approval. 

• Interacts with various levels of management and functions within organization, including but not limited to Corp Accounts Payable, Finance, Outsourcing, GMO Project Managers and all areas within GSP.

• Required Education: BA/BS; prefer focus in Science, Healthcare, Business, or Project Management
• Required Experience: 4+ years related work experience required, including 2+ years working in one of the following Project/Process Management, Publications Management, Medical/technical writing, Datavision software, Compliance.
• People Management experience preferred
• Experience working in a R&D environment preferred
• Must have demonstrated ability in negotiation skills, project management skills and effective communication and relationship management abilities. Contract negotiation experience in scientific setting is required. Demonstrated management experience in contracts, budgets, clinical site/sponsor relationship and performance related to clinical drug studies is preferred.
• Candidate should have demonstrated advanced problem solving skills in a team environment, have excellent negotiation or influencing skills and an ability to establish and influence team timelines and expectations.
• Must have attention to detail along with an understanding of the quality/compliance environment.
• Customer support focused expertise is highly desirable.
• Ability to manage internal and external relationships effectively and independently.
• Process oriented, be able to manage multiple projects concurrently, and continually reassess priority of simultaneous projects/deadlines.
• Highly detail-oriented as the risk associated with making mistakes is high. Self-directed and works well in team environment.
• Possesses excellent organizational and oral/written communication skills.
• Proficient in Microsoft Office suite, SharePoint / database, internet tools, including electronic file storage and retrieval.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html