Operations Manager - Rigging - Olive Recruiting

Olive Recruiting is looking for an Operations Manager of Rigging for a client near Atlanta, GA. The primary responsibility of the Operations Manager is to manage field operations which includes a team of Superintendents, Foremen, Riggers, Drivers, and other key members, while ensuring safety and precise project completion, while also interacting with clients.

Location: Near East Atlanta, GA
Full-time, direct hire with client
Schedule: Variable pending project demands (Standard hours are Monday-Friday)
Strong compensation and benefits package

Responsibilities:

• Serve as the primary point of contact for customers, attending status meetings, addressing billing and quality issues, and resolving any concerns.
• Oversee all aspects of rigging operations, including job site management and crew dispatch.
• Drive continuous process improvement by enhancing workflows, procedures, and performance expectations.
• Develop, plan, and implement schedules for rigging crews in alignment with customer needs.
• Direct the workforce to achieve operational goals related to volume, cost, quality, safety, and timelines.
• Supervise one or more foremen, leads, and administrative staff directly.
• Participate in hiring, coaching, training, and evaluating rigging, crating, and installation crews, applying best management practices.
• Train and instruct crews on best practices and procedures, with a strong focus on safety.
• Collaborate closely with safety personnel to coordinate safety training, investigate accidents and injuries, and report on incidents involving equipment or property damage.
• Foster a strong safety culture among employees.
• Work professionally with other onsite subcontractors and vendors.
• Effectively manage site projects by organizing project information to ensure accuracy and completeness.
• Participate in selecting rigging and installation equipment.
• Oversee the purchase and maintenance of day-to-day rigging and installation tools and equipment.
• Actively engage in leadership and management meetings.
• Build strong relationships with customers and employees through excellent interpersonal and communication skills.
• Develop effective connections with customers, business partners, and support staff.
• Exhibit professional conduct that aligns with the company mission, vision, and values.
• Collaborate with the Regional General Manager to address customer complaints by investigating issues, developing solutions, and preparing reports.
• Assist the Regional General Manager with job walks and customer bids/estimates to ensure accurate project pricing.
• Enhance professional and technical knowledge by attending workshops, reviewing publications, establishing networks, and participating in professional organizations.
• Stay informed about industry trends and market developments.
• Review plans and technical documents, answer questions about project scope and timing, and monitor costs and progress.
• Assist in developing cost estimates or tentative schedules as needed.
• Plan, manage, and complete assigned projects that may span multiple functional areas, including facilities, operations, and administration.
• Handle various assignments of differing lengths and complexities.
• Provide work direction to individuals supporting a project.
• Communicate directly with contractors, designers, and owners regarding project costs, staffing, and schedules.
• Prepare project status reports and ensure adherence to contract specifications.

Qualifications:

• High school diploma required; additional education in Business, Project Management, Construction Management, or a related field is a plus.
• At least ten (10) years of demonstrated experience in Rigging Operations management or a related field, ideally within the construction or trade services industry.
• Strong experience using Microsoft Office applications (Outlook, Word, Excel).
• Valid driver's license with a satisfactory driving record.