Operations Manager - University of Utah
Salt Lake City, UT
About the Job
Details
Open Date 10/16/2024
Requisition Number PRN40095B
Job Title Events Supervisor
Working Title Operations Manager
Job Grade E
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Variable
Work Schedule Summary
Monday through Friday 7:00am to 4:00 pm. Evenings, nights, weekends, and holidays will be required to work as scheduled for Stadium and Arena events.
VP Area President
Department 00842 - Rice-Eccles Stadium
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $29.50
Close Date 01/16/2025
Job Summary
Assists with planning, implementation, and overseeing all needed arrangements, including supervision of staff, for special events in assigned departments and venues. Manage in-house and contracted custodial services for department venues. Coordinate building operations and maintenance with University Facilities and contractors. Interface with all necessary departments, supervise and facilitate events, resolve conflicts and solve problems.
Responsibilities
1. Assists with facilitating, forecasting, planning, policies and procedures in the areas of stadium event operations, staff management, building maintenance, and budgetary goals and objectives that are consistent with University of Utah’s policies.
2. Hires, trains, and implements work direction and supervises Operations team and support staff. Completes the payroll process, timesheet verification, and time off requests for direct reporting staff. Is responsible for documenting and completing disciplinary action for staff by following the University HR policies.
3. Supervises the activities of staff, volunteers, subcontractors and vendors as required to successfully execute all aspects of the events starting with the planning and setup, the actual event day or days, and the event strike and completion of returning the venue to being ready for the next event.
4. Arranges logistics for all events and provides administrative support, including preparation and dissemination of informational materials and communications regarding the event. This may include, but not limited to; event info sheets, maps, budgets, incident reports, staffing schedules, contractor schedules, work orders, and purchasing or renting equipment and materials.
5. Maintains ongoing communication with guests, staff and vendors. Email, phone calls, text messaging, using a radio, and computer software programs are some of the types of communication that will be required for day-to-day operations and event days.
6. Provides administrative project support; may negotiate contracts, gathers information for RFP’s and bids, obtains and organizes information and associated costs for project proposals.
7. Administers event budgeting, tracking, and event invoice review and approval. Prepares and submits actuals reports to Event Managers by required deadlines.
8. Supports, advocates for, and is an example to others of the Stadium, Arena, and Campus Event Services culture core beliefs: Get It Done, Power in Unity, Best of the Best.
9. Work hard. Be reliable. Don’t complain.
10. Develops relationships with direct report staff, all department staff, and University and other key stakeholder partners to promote exceptional communication, working as a team, and providing the best possible guest experience at all stadium, arena, and campus events that the department hosts.
Problem Solving
Demonstrated leadership skills, critical thinking, problem solving, and decision-making skills are essential to the position. Ability to oversee multiple projects/events and work assignments for a variety of staff, volunteers, and subcontractors. Ability to work under pressure with last-minute changes or frequently changing objectives.
Comments
Depending on the area of assignment, this position may be required to be on-call 7 days/week and may be called to work occasionally on weekends and evenings during special events.
Minimum Qualifications
Requires a Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 3 years of progressively more responsible events coordination experience. Demonstrated human relations and effective communication skills required. A related field may include but is not limited to: Business, Communications, Hotel / Hospitality Management, Sports Management and Public Relations.
Demonstrated leadership skills in planning and supervising employees and processes.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
+ Forklift certification is preferred for this position. If you do not have the certificate to operate a forklift, it must be obtained in the first 60 days of work.
+ Experience using 24/7 incident management software.
+ Experience using Momentus/Ungerboeck event booking calendar software.
+ Strong staff management skills; screening new-hire candidates, hiring, training, documenting corrective action, setting clear expectations, creating a culture of accountability.
+ Experience building mobile stages, platforms, rigging, and other equipment elements of large events.
+ Has a general knowledge of building systems including plumbing, electrical, HVAC , and refrigeration equipment.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 10/16/2024
Requisition Number PRN40095B
Job Title Events Supervisor
Working Title Operations Manager
Job Grade E
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Variable
Work Schedule Summary
Monday through Friday 7:00am to 4:00 pm. Evenings, nights, weekends, and holidays will be required to work as scheduled for Stadium and Arena events.
VP Area President
Department 00842 - Rice-Eccles Stadium
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $29.50
Close Date 01/16/2025
Job Summary
Assists with planning, implementation, and overseeing all needed arrangements, including supervision of staff, for special events in assigned departments and venues. Manage in-house and contracted custodial services for department venues. Coordinate building operations and maintenance with University Facilities and contractors. Interface with all necessary departments, supervise and facilitate events, resolve conflicts and solve problems.
Responsibilities
1. Assists with facilitating, forecasting, planning, policies and procedures in the areas of stadium event operations, staff management, building maintenance, and budgetary goals and objectives that are consistent with University of Utah’s policies.
2. Hires, trains, and implements work direction and supervises Operations team and support staff. Completes the payroll process, timesheet verification, and time off requests for direct reporting staff. Is responsible for documenting and completing disciplinary action for staff by following the University HR policies.
3. Supervises the activities of staff, volunteers, subcontractors and vendors as required to successfully execute all aspects of the events starting with the planning and setup, the actual event day or days, and the event strike and completion of returning the venue to being ready for the next event.
4. Arranges logistics for all events and provides administrative support, including preparation and dissemination of informational materials and communications regarding the event. This may include, but not limited to; event info sheets, maps, budgets, incident reports, staffing schedules, contractor schedules, work orders, and purchasing or renting equipment and materials.
5. Maintains ongoing communication with guests, staff and vendors. Email, phone calls, text messaging, using a radio, and computer software programs are some of the types of communication that will be required for day-to-day operations and event days.
6. Provides administrative project support; may negotiate contracts, gathers information for RFP’s and bids, obtains and organizes information and associated costs for project proposals.
7. Administers event budgeting, tracking, and event invoice review and approval. Prepares and submits actuals reports to Event Managers by required deadlines.
8. Supports, advocates for, and is an example to others of the Stadium, Arena, and Campus Event Services culture core beliefs: Get It Done, Power in Unity, Best of the Best.
9. Work hard. Be reliable. Don’t complain.
10. Develops relationships with direct report staff, all department staff, and University and other key stakeholder partners to promote exceptional communication, working as a team, and providing the best possible guest experience at all stadium, arena, and campus events that the department hosts.
Problem Solving
Demonstrated leadership skills, critical thinking, problem solving, and decision-making skills are essential to the position. Ability to oversee multiple projects/events and work assignments for a variety of staff, volunteers, and subcontractors. Ability to work under pressure with last-minute changes or frequently changing objectives.
Comments
Depending on the area of assignment, this position may be required to be on-call 7 days/week and may be called to work occasionally on weekends and evenings during special events.
Minimum Qualifications
Requires a Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 3 years of progressively more responsible events coordination experience. Demonstrated human relations and effective communication skills required. A related field may include but is not limited to: Business, Communications, Hotel / Hospitality Management, Sports Management and Public Relations.
Demonstrated leadership skills in planning and supervising employees and processes.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
+ Forklift certification is preferred for this position. If you do not have the certificate to operate a forklift, it must be obtained in the first 60 days of work.
+ Experience using 24/7 incident management software.
+ Experience using Momentus/Ungerboeck event booking calendar software.
+ Strong staff management skills; screening new-hire candidates, hiring, training, documenting corrective action, setting clear expectations, creating a culture of accountability.
+ Experience building mobile stages, platforms, rigging, and other equipment elements of large events.
+ Has a general knowledge of building systems including plumbing, electrical, HVAC , and refrigeration equipment.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Source : University of Utah