Operations Manager - CookUnity
Washington, DC
About the Job
CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.
By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.
The role:
The Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Fulfillment and Logistics operations.
Responsibilities:
- Deliver strategic operational leadership across all aspects of Fulfillment and Logistics with a hands-on approach
- Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction
- Lead growth and development of direct team including performance management and professional development
- Oversee the entire process of sealing, labeling, picking, and packing meals, identifying opportunities and gaps to improve productivity
- Maintain a work environment that ensures and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times
- Ongoing evaluation of logistics operations, streamlining systems/processes to improve efficiency
- Build and maintain the relationship with local and regional 3PL partners, ensuring our meals are delivered to our customers on time
- Work in conjunction with Customer Experience to continuously improve the delivery experience, troubleshooting issues and providing innovative solutions
Qualifications:
- 4+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
- Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
- Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
- Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
- Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
- Proven ability to effectively motivate and manage a high-performing team
- Outstanding organizational and communication skills. Being able to speak conversational Spanish and/or another language is a plus!
- Excitement for working in a fast-paced environment with a high level of ambiguity and change
Benefits
- Health Insurance coverage
- ⛱ PTO policy and paid sick days
- We grow, you grow: Stock Options Plan granted on Day 1.
- Eligible for bi-annual performance bonus
- Family leave: 12 weeks for primary caregiver and 4 weeks for secondary caregiver, fully paid
- Compassionate Leave: 3-5 days each time the need arises
- A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
- ♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
- Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
If you're interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
