Operations Manager - Home Improvement Projects

Clearwater Shower Bath is the premier bathroom remodeling specialist serving the greater Tampa Bay Area and Southwest Florida. As a locally owned and operated business, we pride ourselves on delivering unmatched customer service and satisfaction that outshines the larger nationwide chains. At Clearwater Shower Bath, we value and respect every team member, fostering an environment of fairness and appreciation. We are committed to creating a positive workplace that translates into exceptional experiences for our customers!

Job Overview

We are seeking a detail-oriented and experienced Operations Manager to help streamline processes and keep projects running smoothly. You will be responsible for ensuring that all materials are ordered, tracked, and received accurately, with every detail meticulously handled. Attention to detail and strong follow-through are absolutely essential in this role. You'll manage the entire lifecycle of material handling—from purchase to delivery—while overseeing key operational processes. Your ability to interpret and execute precise instructions from various sources will be crucial to our success.

Position Details

• Title: Operations Manager
• Location: On Site, Clearwater, FL
• Job Type: Full-time

Key Responsibilities

Sales Work Order Review & Material Coordination

• Meticulously review sales work orders, design consultant instructions, and customer specifications to determine the exact materials needed for each project.
• Order, track, and receive all materials for each project, ensuring that every item is accurately accounted for and delivered on time.
• Collaborate with sales, warehouse, and installation teams to ensure the right materials are available, with no details overlooked.
• Demonstrate keen analytical skills to piece together crucial details from various sources, ensuring materials are ordered with precise measurements and specifications.

Inventory Management

• Maintain accurate inventory levels, tracking every item to prevent shortages or overstock situations.
• Oversee the material return process and ensure all discrepancies are reconciled quickly and correctly.
• Ensure that every detail related to stock items is meticulously logged and maintained in the system.

Vendor & Supplier Relationships

• Build strong vendor relationships, ensuring detailed follow-up on all orders, deliveries, and replacements.
• Track every order from start to finish, double-checking invoices and delivery statuses to ensure nothing is missed.

Project Scheduling & Resource Allocation

• Oversee installation scheduling, ensuring that project timelines and resources are aligned and optimized, with no overlooked details.
• Communicate changes in schedules or materials to all relevant internal parties, ensuring everyone stays informed.

Quality Assurance & Risk Management

• Maintain high standards of quality across all projects, with meticulous attention to the materials and processes involved.
• Follow up on any quality concerns, ensuring every issue is resolved with attention to every last detail.
• Implement and maintain rigorous quality control processes to ensure exact adherence to customer specifications and design consultant instructions.

Budget Management & Cost Control

• Monitor operational budgets, tracking costs to ensure purchases are within budget and every order is correctly processed.
• Look for opportunities to reduce costs without sacrificing quality, using detailed analysis of vendor terms and pricing.

Technology & Process Automation

• Implement software tools to streamline operational workflows and ensure that every detail is properly logged and tracked in digital systems.
• Maintain accurate project records and ensure all processes are followed through to completion with precision.

Qualifications

• Education: Bachelor's degree in Construction Management, Business Administration, or a related field.
• Experience: Minimum of 5 years of experience in operations management within the construction or home improvement industry.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent communication skills, particularly in interpreting and conveying precise instructions.
  • Proficiency in project management software and tools.
  • Ability to analyze data and make informed decisions.
  • Familiarity with modern construction technology and techniques.
  • Exceptional attention to detail and follow-through capabilities.
  • Strong analytical and problem-solving skills to interpret and execute complex instructions accurately.

Preferred Qualifications

• Experience in specialized construction materials ordering and management. 
• Certification in project management or Lean Six Sigma.
• Experience with ERP systems and financial reporting.

Compensation and Benefits

• Salary: $18/hr - $27/hr depending on qualifications and experience.
• Benefits: Health and Dental Insurance available after 90 days.

Our Commitment to Excellence and Values

At Clearwater Shower Bath, our reputation is built on more than just superior craftsmanship. We're a team united by a set of core values that drive everything we do:

• Unwavering Quality: We believe in doing things the right way, even when it's not the easiest path. Our work reflects our commitment to excellence in every detail, choosing quality over shortcuts every time.
• Customer-Centric Focus: We go above and beyond to ensure customer satisfaction, knowing that our success is intertwined with the experiences we create. By consistently putting our customers first, we build lasting relationships that fuel our growth.
• Pride in Our Craft: We produce results we're proud to showcase. Our excitement in sharing our projects demonstrates the high standards we maintain in every remodel, reflecting our passion for what we do.
• Long-Term Vision: We understand that today's exceptional service and craftsmanship pave the way for tomorrow's success. By delivering outstanding results consistently, we build a strong foundation for our future and that of our customers.

Join Our Team

If you resonate with our values and are excited about contributing to a workplace that prioritizes both team member satisfaction and customer excellence, we want to hear from you. As our Operations Manager, you'll play a vital role in upholding these values and supporting our mission to be the premier choice for bathroom remodeling in the Tampa Bay Area and Southwest Florida.

We look forward to discussing how your skills and experiences can contribute to our commitment to excellence and our continued growth in the industry.

Clearwater Shower Bath is an equal opportunity employer and values diversity in our workforce.