Operations Specialist II (WM) - Midland States Bank

Operations Specialist II (Wealth Management)

Salary Range: $50,200 - $62,700 annually

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Position Summary

The Operations Specialist II – WM is responsible for providing service and support to the bank’s wealth management division. Responsibilities of the position include timely and accurate processing and accounting of client transactions. The Operations Specialist II – WM will have strong working knowledge of WM Operations Core Team critical functions and act as a liaison between WM Operations and Wealth Management division.

Primary Accountabilities

• Performs complex account and security maintenance and transaction requests related to core/critical team functions.
• Has strong working knowledge of Trust Accounting system and data flow.
• Review and interpret complex documents pertaining to client's information and general knowledge and understanding of various fiduciary account types currently under administration.
• Knowledge and understanding of different security types as well as how they trade, settle and are treated for tax and performance reporting.
• Validates and audits distribution and transfer requests for adherence to policy and procedure for self and specific WM Operations core team.
• Process and settle trades, dividends, interest, maturities, capital changes, and misc. income which requires understanding of various tax treatments for different types of transactions, account types, and methods in which positions are held. This may require reviewing and interpreting private security memorandums in some cases.
• Process distributions and transfers from trust accounts.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.

Position Qualifications

Education/Experience:

• Associates degree in business or finance and 3+ years of prior experience in financial services or accounting. Bachelor’s degree preferred.
• Ability to provide quality customer service to internal and external customers.
• Excellent communications skills, both oral and written.
• Attention to detail.
• Ability to work independently and meet deadlines.
• Ability to present a professional business image to customers, including verbal, written, and personal attire.
• Ability to be a team player.

Competencies:

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT