Operations Specialist IMO - US Tech Solutions, Inc.

JOB DESCRIPTION

JOB DESCRIPTION
 

• Matches or identifies discrepancies of client’s trade economic details as compared to the client’s counterparty instruction.
• Prepares communication of settlement of securities in different markets to the client’s custodian.
• Monitors and resolves any failed trades, cash movements, collateral settlements, or corporate actions.
• Works closely with the client and client’s counterparty(s) to ensure transactions and/or reporting related to the different security types are processed timely and accurately.
• Understands settlement procedures and restrictions for various markets and asset types and acts accordingly.
• Manages daily volume of work adhering to daily deadlines.
• Utilizes client IMO technology and IMO vendor products to perform daily transactional processes as described above.
• Collectively work with team members to ensure daily requirements are met.
• Update team procedures as needed.
• Communicates professionally and timely via email, phone, or in person with internal and external clients and counterparties.
• Provides feedback on client’s counterparty performance.
• Provides superior client service to ensure client satisfaction and reference ability.
• Responds to client inquiries, in a timely and professional manner, meeting client’s standards as indicated in client’s service agreement.
• Understands fundamentals of relevant systems and processes. Follows procedures and adheres to policies.
• Works to understand how specific functions within GIMO impact other teams in Service Delivery.
• Works with a risk adverse mindset. Proactively communicates and escalates potential risks found, errors and issues timely.
• Ensures data privacy and integrity of data always. Avoids and escalates any cyber risks.
• Follows our BCP protocol and security procedures

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.   US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.