Operations Specialist - ContainerPort Group, Inc.

About World Group: 

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc.

We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today! 

World Group | Our Culture: https://www.youtube.com/watch?v=KUm5Cauz0pk  

World Group | About: www.worldgrouplogistics.com  

About ContainerPort Group: 

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com  

About This Role: 

ContainerPort Group (CPG®), a World Group company, is currently looking for a driven individual to join our family as an Operation Specialist for our growing terminal in Memphis!  

The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail. Does this sound like you or fit your experience? Get in touch with us by applying here.  

Duties and Responsibilities:  

• Dispatch and monitor all terminal drivers (up to 15)
• Check Samsara electronic logging devices as well as Motor Carrier Compliance
• Work with customers to schedule empty containers needed at location.
• Ensure loaded containers are returned to the rail in a timely fashion.
• Manage rail cuts to ensure exports are in-gated on time
• Audit driver paperwork
• Continue to build relationships with customers and strive to expand partnerships with them.
• Collaborate with our Customer Experience team ensure the highest level of customer service
• Assist Customer Service in invoicing
• Perform Terminal Truck Inspections
• Log Compliances
• Build lasting relationships with drivers and customers that center around World Group’s core values.

Education and Experience: 

• 2-3 years of intermodal/container transportation experience  
• High School diploma or GED required
• Bachelor’s Degree or equivalent education or experience preferred
• Experience with Trinium as a TMS is a bonus. 

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.

• Regularly required to talk and hear
• Ability to sit for extended periods of time
• Ability to perform desk-based computer tasks

Working Conditions:

• Normal office working conditions with loud noise level in an open environment
• Ability to work outside normal business hours, as needed
• Minimal Travel

World Group Benefits/Perks: 

• Competitive compensation 
• Comprehensive Benefits package:  
• Medical, Prescription, Dental, Vision 
• Life, AD&D, & Disability insurance 
• Employee Assistance Program 
• Financial planning 
• 401(k) plan with up to 6% company match 
• Paid Time Off 
• Flexible work arrangements 
• Internal Mobility & professional development opportunities 
• Tuition assistance 
• Bonus Eligibility