Operations Specialist- Senior Living - Distinctive Living

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Due to exciting organizational growth, Distinctive Livingis seeking an Operations Specialist. This position will primarily be based in New Jersey but may occasionally expand into other states Distinctive Living operates in.

Our CultureWe deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

A Focus on DevelopmentAt Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish.

Impact Anyone who works with Distinctive Living knows that the impact we make goes beyond the walls of the communities we work with. From team members to partners, we aim to encourage a lasting positive impact in your life so that you can do the same for your residents.

Why you should choose a career with Distinctive:

• Medical, Dental and Vision benefits
• Paid Time Off, Floating Holidays
• 401k Retirement Plan & Life Insurance
• Team Member Assistance Program
• Career Growth, Relocation and Travel Opportunities

Responsibilities:This position is responsible for all operational and leadership efforts of their assigned community for the length of their assignment. This includes developing revenue, controlling expenses, compliance with all regulatory standards, and communicating with Distinctive Living leadership on all appropriate matters.

• Acts as Executive Director in senior living communities where this position is vacant and/or requires additional support. Responsible for overall management of the community, staff, financials and well-being of residents.
• This position reports to the Regional VP of Operations and works closely with Regional VPs of Sales and Clinical to ensure operational, sales and clinical compliance, success and growth.
• Assists in the recruitment and retention of qualified staff and in the development and maintenance of a positive and supportive team atmosphere. May interview and recommend hiring qualified associates.
• Provides assistance in the areas of marketing, outreach, resident admissions, resident assessments and discharge procedures.
• May assist with and/or conduct associate performance reviews as an Operations Specialist.
• May assess the training needs for staff, and provide training as needed.
• May assist in the resolution of budget discrepancies and variances.
• Works to resolve issues identified by residents and/or their family members.

• Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income.
• Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention.
• Build positive service-focused relationships with residents of the community, their families, and staff members.
• Ensure compliance with state and other government regulations.
• Hire, develop and retain high quality multi-functional teams.

Qualifications: The ideal candidate will be a team player that enjoys challenges, is professional, upbeat, and encourages others to succeed.

• Sales skills:Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements.
• Financial Acumen:Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals.
• Operational Strength:Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

Requirements:

• Valid New Jersey Certified Assisted Living Administrator (CALA)
• Minimum of two (2) years of experience as an Executive Director in assisted living or memory support community
• Must have a valid driver license.
• Position is 100% travel, must be able to travel to assigned community, potentially overnight if the assignment requires.

Education:Bachelor's degree is strongly preferred.

Distinctive Living is an Equal Opportunity Employer

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